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- Aufgaben: Support the Operations Manager with onboarding new apartments and managing guest operations.
- Arbeitgeber: Join Ukio, a top startup in Spain, revolutionizing the rental market across Europe.
- Mitarbeitervorteile: Enjoy a competitive salary, flexible schedule, team events, and free snacks in a vibrant office culture.
- Warum dieser Job: Be part of a dynamic team that values autonomy, diversity, and fun while making a real impact.
- Gewünschte Qualifikationen: 1+ years in hospitality or customer service, fluent in English and German, and a hands-on attitude.
- Andere Informationen: No dress code and an international environment with diverse teammates!
Das voraussichtliche Gehalt liegt zwischen 36000 - 60000 € pro Jahr.
About Ukio |
We are one of the most promising startups of 2024 with headquarters in Spain. We were founded in Barcelona, and since then, we’ve expanded to include offices in Madrid, Lisbon, Berlin, and Paris. This is only the beginning as we’ve got our sights set on spreading to the rest of Europe and later to include other continents as well .
Ukio’s mission is to empower individuals to live where they want, when they want . We do this by disrupting the traditional residential real estate market, providing fully furnished and artfully designed apartments for stays starting at one month. We remove all the hassle around finding a rental with no long-term contracts, security deposits, broker fees, moving/buying furniture, etc., giving choice and flexibility to allow people to plant their roots anywhere .
Backed by Europe’s best Venture Capital firms, this year will be vital in our growth as we look to further build out our team, further establish ourselves in our current markets, and expand our reach into multiple new markets . We are currently ranked in the top 10 startups in Spain by Linkedin, and we have successfully raised a Series A investment round of €27 million that will help propel our growth throughout Western Europe and bring us closer to reaching our goals.
Our culture |
We honor diversity, compassion, and honesty above all else in our team. We’ve got a great mix of dedicated, collaborative, and results-driven people. In a true startup fashion, we always embrace the unknown and grant full autonomy to our team to act as owners of their projects and tasks. Our team is composed of everything from foodies to athletes, adventure seekers to art buffs. We know fun and we always have a team event on our calendars.
Role |
We are seeking an Operations Coordinator to join our team in Berlin. In this role you will be instrumental in supporting our Operations Manager with day to day tasks overseeing and managing our new apartments onboarding, facilities management, and guest operations for the company. We are a new start-up, so you’ll be given a high degree of autonomy and expected to deal with numerous challenges and opportunities along the way.
Responsibilities |
- Work with Design and Supply Chain to ensure meeting of project deadlines and unit onboarding;
- Conduct random checks in-situ to track onboarding progress;
- Manage and coordinate with third party service providers (i.e. plumbing, electricians, house cleaning, painters, carpenters etc.)
- Provide data-driven recommendations and process improvements to drive higher operational efficiency, customer service, and quality of stays
About you |
- You have 1+ years of operational and/or customer service experience in hospitality/vacation rental industry
- Previous experience using Property Management Systems
- Able to work from office but also out and around
- Valid driving license
- Hands on & resolutive attitude
- Comfortable working in cross-functional teams
- Fluency in English and German required
Ukio’s life benefits |
- A challenging job at one of the fastest growing companies in Europe
- Competitive annual gross salary, to be determined in line with your knowledge and experience
- Bonus Scheme
- Private Insurance
- International working environment with many different nationalities
- Work with talented, committed and supportive teammates
- Flexible schedule and no dress code!
- Team events and an amazing internal culture
- Breakfast in the office, fruits, nutrition bars, free coffee and popcorn for whenever you feel like it!
Ukio’s culture promotes and values each individual’s contribution. Diversity and inclusion, it’s a big topic for us, as such we encourage applications from individuals of all backgrounds, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.
Sky’s the limit for us. We’re here to revolutionize your life. Be part of this revolution
We look forward to receiving your application!
For more information about Ukio, visit us at and to keep up to date with UKIO’s news, follow us on LinkedIn and Instagram!
#J-18808-Ljbffr
Guest Operations Coordinator Arbeitgeber: Ukio
Kontaktperson:
Ukio HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Guest Operations Coordinator
✨Tip Number 1
Familiarize yourself with the hospitality and vacation rental industry. Understanding the nuances of guest operations and property management systems will give you a significant edge during the interview process.
✨Tip Number 2
Showcase your problem-solving skills by preparing examples of how you've successfully managed operational challenges in previous roles. This will demonstrate your hands-on and resolutive attitude that Ukio values.
✨Tip Number 3
Highlight your experience working in cross-functional teams. Ukio emphasizes collaboration, so be ready to discuss how you've effectively communicated and coordinated with different departments or service providers.
✨Tip Number 4
Research Ukio's company culture and values. Being able to articulate how your personal values align with their emphasis on diversity, compassion, and honesty will make you a more attractive candidate.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Guest Operations Coordinator
Tipps für deine Bewerbung 🫡
Understand the Company Culture: Before applying, take some time to understand Ukio's culture and values. Highlight your alignment with their emphasis on diversity, compassion, and autonomy in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in operations or customer service, particularly in the hospitality or vacation rental industry. Use specific examples that demonstrate your hands-on attitude and problem-solving skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your fluency in English and German, and how your previous experiences have prepared you for the challenges of this position.
Highlight Relevant Skills: In your application, emphasize your experience with Property Management Systems and your ability to work in cross-functional teams. Provide examples of how you've contributed to operational efficiency and customer satisfaction in past roles.
Wie du dich auf ein Vorstellungsgespräch bei Ukio vorbereitest
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality and vacation rental industry. Share any relevant experiences that highlight your commitment to providing excellent customer service and how you can contribute to Ukio's mission of empowering individuals to live flexibly.
✨Demonstrate Problem-Solving Skills
Since the role involves dealing with various challenges, be prepared to discuss specific examples where you've successfully resolved issues in a fast-paced environment. Highlight your hands-on attitude and how you approach problem-solving in cross-functional teams.
✨Familiarize Yourself with Property Management Systems
As experience with Property Management Systems is crucial for this role, make sure to mention any relevant software you’ve used in the past. If you have specific examples of how you improved operational efficiency using these systems, share those insights during the interview.
✨Embrace Ukio's Culture
Ukio values diversity, collaboration, and a fun work environment. Be ready to discuss how you align with these values and how you can contribute to a positive team culture. Mention any previous experiences that showcase your ability to work well in diverse teams and your willingness to participate in team events.
