Principal Product Manager

About Blackhawk Network

Today, through BHN’s single global platform, businesses of all kinds can tap into the world’s largest network of branded payment solutions. BHN helps businesses grow revenue, increase loyalty, motivate and reward their teams, disburse funds, and engage consumers. Branded payment solutions include the issuance and distribution of gift cards, egifts, corporate payouts, and rewards, along with the technology to deliver these products seamlessly and in an integrated manner. BHN’s network spans the globe with more than 400,000 consumer touchpoints. Learn more at BHN.com.

Overview

BHN continues its strategic journey to become a global network of branded payment solutions, with a key focus on European expansion. With offices and sales teams in Germany, Netherlands, Ireland, and the UK, BHN is well-positioned to support these teams and territories with product solutions tailored to solve client problems and localized to each country.

This role is crucial for leading the strategic direction and execution of product development and launch efforts across multiple markets, ensuring products are adapted and successful in diverse global contexts. Germany is our priority, with learnings from this country’s rollout informing further EU country expansions.

This is a great opportunity to shape our go-to-market strategies in each country, partnering with local sales and marketing teams.

Responsibilities

Strategic Vision and Planning:

• Develop and articulate a product vision and strategy for EMEA expansion, aligning with overall business objectives.
• Identify and prioritize target markets for product launches, considering market needs, opportunities, and competitive landscapes.
• Develop and present business cases for new product initiatives and expansions.

Product Development and Localization:

• Oversee the development of products that are adaptable and scalable for global markets.
• Ensure products are localized to meet the specific needs and preferences of different regions.
• Collaborate with engineering, marketing, and other teams to ensure successful product launches and adoption.

Market Research and Analysis:

• Conduct thorough market research to understand customer needs, behaviors, and preferences in different regions.
• Monitor market trends, emerging technologies, and competitor offerings.
• Analyze data to identify opportunities for product improvement and innovation.

Stakeholder Management:

• Build and maintain strong relationships with key stakeholders, including executives, cross-functional teams, and external partners.
• Communicate product vision, strategy, and progress effectively to all stakeholders.

Performance Measurement and Optimization:

• Define key performance indicators (KPIs) to measure the success of product launches and expansions.
• Monitor product performance, analyze data, and identify areas for optimization.
• Continuously iterate on products based on customer feedback and market trends.

Qualifications

• Strong leadership, communication, and interpersonal skills are essential.
• Experience in product management, development, or marketing.
• Good understanding of technology and software development is beneficial.
• Experience in international markets and cross-cultural communication.
• Excellent communication, interpersonal, and presentation skills.
• Business acumen: understanding market dynamics and customer needs.
• Ability to work effectively in a fast-paced, dynamic environment.
• Data analysis and problem-solving skills.

Benefits

We offer a wide range of attractive employee benefits aimed at improving work-life quality, reducing stress, and fostering a great corporate culture.

Benefits include: competitive salary, an attractive vacation package (30 days annual leave, Birthday Off, and Black Hawk Appreciation Days), company laptop and phone, job ticket/Deutschlandticket, and Kitabezuschussung…

Additionally, we provide an international and innovative work environment, a positive, values-oriented leadership style, a modern, air-conditioned office in the heart of Cologne’s Old Town just 8 minutes from the main station, and a flexible hybrid work model allowing remote or in-office work to suit your work-life balance.

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