Communication Analyst, SPI and UN Partnership

Job Description

Background

Diversity, Equity and Inclusion are core principles at UNDP: we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a ‘leave no one behind’ approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and inspiring stories.

UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

Office/Unit/Project Description

United Nations Volunteers (UNV) contributes to peace and development through volunteerism worldwide. UNV works with partners to integrate qualified, highly motivated and well-supported UN Volunteers into development programming and promote the value and global recognition of volunteerism. UNV is active in around 170 countries every year. With field presences in over 60 countries, UNV is represented worldwide. UNV is administered by the United Nations Development Programme (UNDP).

The External Relations and Communications Section (ERCS) builds and nurtures corporate donor relations, strategically leads the donor resource mobilization platform and conducts coherent communications efforts to highlight the value of volunteerism for peace and development and the contributions of UNV and UN Volunteers.

The Communications Team under the ERCS focuses on clear and effective messaging to increase the visibility and impact of UNV. It raises awareness on the work of UN Volunteers and of volunteerism and its contribution to development among UNV stakeholders, encourages support of volunteerism for development, including observation of IVD, and produces and promotes materials (social media content, graphics, videos, website, annual report, etc.) to highlight UNV’s work.

Scope of work

The „Communication Analyst, Special Programme Initiative and UN Partnership” will lead and coordinate communication efforts for UNV’s Special Programme Initiative and UN partnerships, ensuring alignment across global teams and regional offices.

This includes developing and implementing communication strategies, creating and overseeing multimedia content, managing approval processes, and maintaining consistency in messaging. The role involves collaborating with UN partners, sourcing stories from UN Volunteers, and amplifying their impact through targeted campaigns across digital platforms. Additionally, the analyst will track and analyze digital communications performance, provide actionable insights, and support the effective rollout of region-specific communication strategies.

1. Leading the communication efforts around UNV’s Special Programme Initiative (SPI):
2. Serve as the primary communication liaison with UN Partners to agree on strategies, timelines, communication products, and content dissemination for SPIs;
3. Serve as the UNV central point for coordinating communication efforts for SPIs, ensure alignment with UNV focal points in all Sections and Regional Offices;
4. Oversee and prepare the narrative for graphic design materials, videos, and one-pagers; suggest content for social media cards and other communication outputs;
5. Liaise with the graphic designer and the talent acquisition team to ensure consistency in branding, messaging, and alignment with SPI objectives;
6. Develop and implement communication strategies and digital social media campaigns across platforms (X, Facebook, Bluesky, Instagram, TikTok, LinkedIn), targeting diverse and specific/targeted audiences and ensuring effective rollout of Special Initiatives related communications;
7. Once developed, upload all graphics, infographics, and campaign materials to Trello for streamlined collaboration. Maintain a Canva workspace for easy access and editing of design assets across the team – UN and UNV;
8. Proactively reach out to UN Volunteer and UN Partners after the Special Programme Initiative implementation to gather success stories, videos and other communication products that will promote partnerships effectively;
9. Track campaign performance, produce analytical reports, and provide recommendations for improving communication strategies;
10. Support with additional communication products needed for promotion of the Special Programme Initiative.
11. UN Partnership and content creation:
12. Support with development and implementation of communication strategies to promote UN partnerships, showcasing collaborative initiatives and the work of UN Volunteers through engaging multimedia content;
13. Support with the social media creation (copy/caption) and scheduling of content on UNV corporate social media, including videos, infographics, and animations, tailored to highlight partnership achievements across platforms like social media, websites, and email campaigns;
14. Lead on collaboration between UN Volunteers and partner agencies to source short video format (TikTok and Instagram Reel) content that amplify UNVs joint efforts, promote UN Volunteers work, while monitoring and responding to engagement across digital platforms.
15. Support with the monitoring and analysis of corporate social media channels and other digital communications products:
16. Generate monthly reports on corporate social media and digital communications performance, using tools such as Google Analytics, Hootsuite, and integrated social media analytics to track channels growth engagement, reach, and effectiveness;
17. Based on the analysis of the performance suggest the modification of strategies, improve content visibility, and optimize engagement across digital platforms;
18. Work closely with Regional Offices to collect performance insights, ensure they inform region-specific communication strategies, and support their implementation effectively;
19. Research audience behavior and emerging trends to identify innovative tactics and improve the effectiveness of corporate digital communications;
20. Assist in knowledge management and dissemination.

The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.

Institutional Arrangement

The Communication Analyst, Special Programme Initiative and UN Partnership will report to Social Media Specialist (IPSA 10) in ERCS, who will advise on tasks/requests from the global communications team and the UN Partners.

Competencies

CORE

Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline

Think Innovatively: LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements

Learn Continuously: LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback

Adapt with Agility: LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible

Act with Determination: LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident

Engage and Partner: LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships

Enable Diversity and Inclusion: LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination

Cross-Functional & Technical competencies

Business Direction & Strategy

• System Thinking
• Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system.

Data

• Data Analysis
• Ability to extract, analyze and visualize data (including Real-Time Data) to form meaningful insights and aid effective decision making.

Digital

• Data storytelling and communications
• Skilled in building a narrative around a set of data and its accompanying visualizations to help convey the meaning of that data in a powerful and compelling fashion.

Communication

• Campaign Management
• Ability to produce and implement communications and advocacy campaigns which lead to impactful change.

Required Skills And Experience

Minimum Academic Education

• Advanced university degree (Master’s degree or equivalent) in Communication, Social Sciences, Political Science, Public or Business Administration, or related fields.
• A first level university degree (Bachelor’s degree) in the areas mentioned above in combination with two additional years of qualifying experience will be given due consideration in lieu of the advanced university degree.

Minimum Years Of Relevant Experience

• Applicants with Master’s degree (or equivalent) in a relevant field of study are not required to have professional work experience.
• Applicants with a Bachelor’s degree (or equivalent) are required to have a minimum of two (2) years of relevant professional experience in communication and partnership.

Required Skills And Competencies

• Experience in collaborating with teams to develop and deliver effective communication strategies;
• Experience in using analytics tools (e.g., Google Analytics, Hootsuite) to monitor performance, generate reports, and refine communication strategies based on data insights;
• Experience in creating and managing multimedia content on social media, including videos, infographics, and social media campaigns, ensuring consistency in branding and messaging.

Desired skills in addition to the competencies covered in the competencies section

• Experience working with an international organization such as the United Nations is an asset;
• Basic skills in design tools like Canva or Adobe Creative Suite to support content creation and collaboration with graphic designers is desired;
• Experience managing communication challenges, adapting strategies quickly, and maintaining effective messaging is desired.

Language Requirements

• Fluency in English is required;
• Knowledge of another official UN language is an asset.

Disclaimer

Applicant Information About UNDP Rosters

Note: UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

Non-discrimination

UNDP has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.

UNDP is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.

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