Cargo Execution Agent at Unifeeder A/S (F/M/D)

Unifeeder is a dynamic logistics company providing efficient transport solutions and sustainable supply chains to our customers daily. Operating across Europe and the Americas with over 70 vessels, we facilitate the movement of more than 3 million containers annually. As a key player in global and regional supply chains, we are committed to reducing emissions and fulfilling our environmental responsibilities. Unifeeder is part of DP World, a leading enabler of global trade. Learn more at www.unifeeder.com and www.dpworld.com.

Join our team as a Cargo Execution Agent at Unifeeder A/S, HAMBURG, GERMANY (F/M/D)

Are you passionate about customer service and eager for great career opportunities in an international and dynamic organization? Do you thrive in a fast-paced work environment with a focus on a building strong relationships with customers and suppliers within cargo execution?

As a Cargo Execution Agent, your primary responsibility will be to proactively manage booking requirements from customers, optimizing vessel utilization while prioritizing customer demands and needs.

You will join a diverse team of 10 colleagues and 2 managers, all committed to fostering a supportive team spirit, open collaboration, and constructive challenges. We seek a team player passionate about delivering outstanding service and comfortable with problem-solving and decision-making.

This position is based in Hamburg, Germany, and we are seeking candidates already residing in Hamburg. You should be prepared for occasional travel and a work schedule that may include weekend and holiday shifts, with flexibility for changes due to illness, vacation, etc.

You will report to Tobias Marzke, Cargo Execution Manager Hubports, and collaborate with various teams and functions at Unifeeder.

Unifeeder A/S is seeking a curious and proactive team member for our Hamburg office.

We are lookingfor candidates proficient in English, and speaking German is a plus.

You have experience in customer service or an educational background in logistics/shipping or a related field for at least 1-2 years. Experience in the container shipping business is a plus.

Additionally, we expect you to have:

• Proficiency in English at a negotiation level (both verbal and written)
• Strong command of MS Office packages (Excel, PowerPoint, etc.)

You also bring:

• A positive and analytical mindset with a proactive approach to problem solving
• Excellent communication and interpersonal skills
• Self-driven and independent, yet a team player
• Ability to work under time pressure and think outside the box
• Adaptability to changes in a fast-paced work environment

Key responsibilities

• Maintain and build relationships with customers and suppliers
• Respond to sailing requests and create pre-bookings in the system
• Update bookings and ensure booking data accuracy
• Conduct daily capacity checks and plan capacity, checking deep-sea vessel connections
• Maintain close contact with internal stakeholders
• Coordinate stowage readiness, send loading lists to terminals, and prepare IMO documents
• Coordinate cargo readiness and finalize vessel documentation

• Open and trusting work environment
• International career and professional development opportunities
• Flexible working structure with option of two home office days per week
• Competitive base salary plus weekend /holiday duty supplement
• Paid Deutschlandticket
• Complimentary fresh fruits, coffee, tea, etc.
• Access to sport programs and discounts on membership to select gym clubs and wellness facilities