Appian Consultant - DevOps & QA Consulting

Responsibilities

1/2 of time for QA Testing:

• Working with Technical Product Manager (TPM), work through QA front end testing of ToolSight in support of bi-weekly releases. For example, software team will produce a system of updates in week’s 1 & 2. Starting in Week 3, QA tester will test the updates (including going back to previous releases/ regression testing) and finish by the EOW week 4. Then this will continue a periodic basis for release launches. TPM will create initial testing packages for QA tester to work through, QA tester may create their own / give feedback for future sprints to cover testing effectiveness.

1/4 of time for Data Input / Validation:

• Input – the team has test data that will need to be fed into the ToolSight system to support QA activities, so this would require manipulation, communication amongst the working team, and accessing the dev system to feed data in themselves for specific trials. Excel manipulation would be the requirement for this working component.
• Validation – Team member will need to go into ToolSight and periodically explore data that has been ingested, outside of normal QA activities. Cross comparison to other systems will be critical to make sure project is flowing as intended.

¼ of time for Training documentation

• Working with TPM, help create and test training effectiveness as the product continues to grow.
• Be available to help individual users navigate through the system while they get first‑time hands‑on experience with. This would happen in total a few days every month leading up to December.
• During “Go‑Live” phase, help receive feedback, build a list of long term / short term remediation projects with the team, help with Hypercare activities. QA will be dropped at that point to allow for successful launch of the ToolSight project.

Skills / Competencies

• Work independently, asking for advice / clarity when needed
• Comfortable giving feedback about QA steps to GE members and external application engineers
• Detail oriented – need to understand what steps team member took to create certain
• Excel manipulation / understanding is critical
• Basic scripting capabilities in Python would be a plus
• QA thinking – for happy path items, there
• Computer Creativity – for QA, being creative on how to “break” an application is critical. At points we will need to think outside of the box to validate the system, so being know what different software
• Comfortable working with unknown software – we are building this in fast increments, so being able to keep up with constant changes will be needed
• Scrum / agile knowledge a plus – we the GE team are learning as well, but having someone familiar with the working patterns would help immensely

Definitions

• QA – Quality Assurance
• GE – General Electric
• TPM – Technical Product Manager
• EOW – End of week
• “Go‑Live” – releasing the product to the broader working team / business
• Hypercare – all hands on deck to support the new application with problems / questions the business team may have during initial launch
• Appian – team that creates the base application software, also has a group of consultants to build using their tools

Compensation & Benefits

The pay range that the employer in good faith reasonably expects to pay for this position is $21.73/hour - $33.95/hour. Our benefits include medical, dental, vision and retirement benefits. Applications will be accepted on an ongoing basis.

Tundra Technical Solutions is among North America’s leading providers of Staffing and Consulting Services. Our success and our clients’ success are built on a foundation of service excellence. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations.

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