Developer Relations Engineer

Who we are

A team from Germany with the vision to make advanced network security accessible for everyone We are a software company developing an open-source zero-trust network security platform that is both easy to use and affordable for teams of all sizes and budgets.

Our mission is grounded in a simple yet powerful belief: secure private networking is a fundamental right of every modern company.

Since our launch on Git Hub in 2021, we have gained trust among thousands of companies seeking secure and seamless solutions for connecting remote employees and infrastructure.

By replacing traditional centralized VPNs, the company has become a trusted choice for modern network security, connecting today hundreds of thousands of users and machines worldwide.

Our open-source, community-driven approach has been a key driver of our success.

We listen to our users, and their input helps us make network security better for everyone.

Want to see what we're working on? Check out our Git Hub repo at https://github. com/netbirdio/the company or https://the company. io/knowledge-hub

What you will do

As a Developer Relations Engineer, you'll work closely with the co-founders and a talented team of engineers to drive growth and engagement within our ecosystem.

By maintaining relations with customers and users, you will ensure our platform meets their expectations by maintaining the highest standards for tools, resources, and documentation.

Your role will be essential in establishing our platform as a key tool in the network security software and Dev Ops communities.

Specifically, you will

• Drive customer and community engagement by creating high-quality content such as blog posts, technical articles, and video tutorials to educate and inspire the company customers and users.
• Serve as the primary point of contact for customers and users, providing support and guidance to help them succeed with the company.
• Represent the company at industry conferences and developer-focused events, delivering presentations, webinars, and talks to showcase its capabilities and success stories.
• Track and analyze key metrics related to users engagement, community growth, and support effectiveness to inform strategies.
• Participate in technical discussions with customers, providing expertise and insights to ensure successful implementation and satisfaction.
• What we are looking for

We’re searching for someone with the following experience and skills

• Must-Haves
• 3+ years of professional experience with a technical background in Dev Ops or Network Engineering, including hands‑on development experience as a software engineer.
• Proven track record of building engaged developer communities, with involvement in developer events as a speaker or organizer.
• Proficiency in scripting languages (e. g., Python, Bash, or Power Shell) for automation, system management, or integration tasks.
• Excellent communication skills and a demonstrated ability to create compelling technical content, including public speaking, writing, and live demos.
• Prior experience contributing to and collaborating with open-source projects and communities.
• Strong troubleshooting skills with a proactive approach to problem-solving.
• Willingness and ability to travel throughout Europe and North America for events and engagements.
• Proficiency in English, with exceptional written and verbal communication skills.
• Nice-to-Haves
• A strong interest in secure networking solutions and cloud-native architectures.
• Experience with production technologies that align with the company’s platform, such as REST/g RPC APIs or Kubernetes.
• What’s in for you

We know that happy and supported team members build the best products.

That’s why we offer

• Comprehensive compensation package: Receive a competitive base salary and equity incentives.
• Hybrid work environment: Enjoy the flexibility of working both from our centrally located Berlin office and remotely.
• Diverse and collaborative team: Join a team that values fast, clean shipping and works together to achieve great results.
• High level of independence: Focus on outcomes, not the appearance of work. This is not a strict 9-to-6 role.
• Growth opportunities: Be part of a rapidly growing company at the forefront of network security.
• Additional benefits: Take advantage of perks like employee discounts and health programs (e. g., Urban Sports Club).
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