- Gather and document client requirements and implementation objectives.
- Provide technical and operational support throughout implementation.
- Conduct training sessions and help users adopt the solution.
Requirements:
- Strong sense of urgency and ability to manage multiple requests.
- Analytical profile with experience in customer service.
- Basic knowledge of Excel and AI, plus supply chain experience is an advantage.
- Remote or hybrid working, flexible hours, health/dental/life insurance.
- Extended parental leave (6 months mothers, 30 days fathers).
- Birthday day off, wellness programs, training opportunities.
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