Head of Bike Mechanics, Berlin

Join to apply for the Head of Bike Mechanics, Berlin role at Upway . Department: Operations Location: Berlin Description Upway is a fast‑growing startup building the largest marketplace for refurbished electric bikes. We operate six Upcenters across Europe and the United States, with locations in Berlin and Düsseldorf. We are looking for a Head of Bike Mechanics to manage our largest global Upcenter in Berlin. The team repairs and refurbishes a large volume of used e‑bikes, ensuring high‑quality selections for our customers. As Head of Mechanics you will oversee the entire repair process, maintain high‑quality standards, and scale a skilled team (currently ~40 mechanics, aiming to double in two years). You will recruit, lead by example, and implement continuous improvement. Key Responsibilities Recruit and continue to build a successful team of bike mechanics. Manage and lead the team, assess and organize workload, keeping motivation high. Develop Mechanic Team Leads and own their performance and development. Be responsible for inspection, repair, and quality control of various e‑bike brands and models. Build and maintain a solid training program to onboard and up‑skill Mechanics. Manage spare‑part inventory and consumables, ensuring record‑time repairs. Ensure every bike meets highest quality standards and train employees. Apply hardware and software expertise to continually improve service and e‑bikes. Contribute to optimization of the UpCenter and its operations. Skills, Knowledge and Expertise Mechanical Expertise : 7+ years as a bike mechanic; ability to solve complex issues and improve repair processes. Team Management : 2+ years leading mechanics; hire and manage a skilled, engaged team. Continuous Improvement : Drive efficiency via process and organization improvements. Inventory Management : Build and manage complex spare‑parts inventory. Planning other languages a plus. Benefits Work in a fast‑paced, early‑stage startup backed by Sequoia Capital, Exor Ventures, and Global Founders Capital. Be part of a talented, mission‑driven team. Continuous learning and growth opportunities. Flexible, solution‑oriented work culture with minimal bureaucracy. Shape German team culture as one of the first employees. Stock options as part of compensation. 15% discount on e‑bikes from our shop per year. #J-18808-Ljbffr