Partner Manager (m/w/d)

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.

Job Description

What is the purpose of this Role?

Manages all relationship management activities for clients in the assigned business segment and/or geographical region (DACH & CEE). Reviews and recommends objectives and procedures; administers policies as they affect the operational/product area. Identifies business opportunities and solicits referrals. Coordinates the business development programs and call schedules. Manages client negotiations; pricing of the product within the target rate of return; proper documentation and closing the transaction; and compliance and conformance with company policy and regulatory requirements. Monitors and analyzes relationship plan results and account activities. Develops solutions for problem accounts.

Accountabilities for your role – what are you expected to do?

• Manage a Portfolio of Tier one Technical and referral Partners in region
• Strong Languages skills: Fluent English and German. Additional European language will be an advantage
• Highly structured and organized with competencies in managing complex multi-market solutions, customer interactions and matrix relationship building.
• Build strong partnerships that will support the strategic growth of Elavon business across all Verticals
• Be able to clearly articulate Elavon’s technical solutions to strategic partners
• Build robust processes to support the Management of Key Accounts
• Interface with all other internal departments (e.g. C&R, Business Development, Technical solutions) as required to ensure that partner opportunities are managed quickly and effectively through to conclusion
• Grow the portfolio for partners by having a clear understanding of the partner and their pipeline
• Forecasting and pipeline management
• Achievement of all portfolio and new business targets

Qualifications Required to perform your Role?

• Sales experience in the financial services industry.
• Ability to travel across Europe
• Strong Language skills: Fluent in English and German. Additional language will be an advantage
• Driving license category B
• Acquiring market knowledge
• Open to learn

Technical Competencies for your Role – what are you expected to know? (software, programs, skills)

• Strong understanding of all products and services applicable to target client segment
• Thorough knowledge of applicable policies and procedures
• Working knowledge of all organization products and operations
• Demonstrated sales and marketing skills and abilities
• Strong organizational and managerial skills
• Ability to work independently and in teams
• Ability to develop and administer budgets
• Excellent interpersonal, verbal and written communication skills

Control Function Disclosure

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

This role has been identified as a Controlled Function CF4 under the Central Bank of Ireland’s Individual Accountability Framework Act 2023.

Accordingly, EFS must be satisfied on reasonable grounds that the role holder complies at all times with the fitness and probity/propriety standards.

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