Customer Support Specialist (m/f/d)

Usercentrics is a global leader in data privacy and privacy-led marketing solutions. We believe there is no need for a trade-off between growth and privacy compliance. Our vision is to unlock the potential of data privacy to empower a thriving digital ecosystem. We work with companies to create a healthy balance between data-driven business and privacy-led marketing for every size of enterprise. Our customers build trust with their users through improved transparency and control to drastically improve marketing and monetization, while achieving full privacy compliance.
We are looking for a motivated Customer Support Specialist to join our Customer Support Team, who is dedicated to providing exceptional assistance to our clients whenever they need us. By offering fast and reliable support through our ticketing system and email, we ensure that customers receive the best solutions on their path to compliance. We thrive under tight deadlines and high expectations while maintaining a fun and engaging work environment. Each team member is valued for their unique skills and personality, and with a strong emphasis on teamwork, we go above and beyond for our customers while supporting one another to foster a positive workplace culture. No worries – it\’s not a call center job!

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