Lead Product Designer - Consumer

Role overview

A senior design leadership role within an in-house Experience Design team, focused on a consumer property platform.

The position leads a team of three Product Designers, owns the design vision for two core product pillars, and partners with senior product and engineering leaders to shape long-term domain direction.

It is primarily a leadership and craft role, with hands‑on contribution where it meaningfully advances the work.

Responsibilities

• Line-manage, coach, and develop a team of three Product Designers, setting clear goals and providing ongoing feedback to support growth.
• Define and own the design vision for the Move and Home pillars, aligning with broader product strategy and business goals.
• Maintain a high bar for craft and quality across the team's output, applying consistent judgement and taste at scale.
• Drive design system contribution and adoption, ensuring consistency and reuse in coordination with peer design leads and brand.
• Conduct strategic research to surface user problems and opportunities, and translate them into a long-term product vision.
• Influence direction across disciplines and seniority levels through clear communication in meetings, written artefacts, and async formats.
• Champion inclusive and accessible design practice, and represent the design function both internally and externally.

Requirements

• Proven experience managing and developing product designers.
• Strong design craft, taste, and judgement, with the ability to hold a quality bar across others' work.
• Deep expertise in design systems, interaction patterns, and scalable frameworks.
• Familiarity with the design challenges of complex multi-sided platforms or marketplaces.
• Strategic thinking that balances business and commercial goals with user needs and long-term vision.
• Strong collaboration, communication, and storytelling skills, including the ability to influence without formal authority.
• A growth mindset, curiosity about new tools and approaches, and an open, proactive stance toward using AI responsibly in design workflows.
• Nice to have
• Experience informing domain strategy by weighing risks, trends, and trade-offs against commercial metrics.
• Track record of contributing to brand and design system standards across a wider organisation.

Benefits and work setup

• Hybrid working: two days per week in a central London office (Soho) and three days from home.
• Report into the Lead Product Design Manager for Consumer and operate as part of the Experience Design leadership team.
• An organisational approach that treats AI as a tool for creating more space for the human side of product work, with an expectation to explore it proactively.
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