Customer Service Representative FR/CH-GERAre you looking for a new challenge? ValJob, active since in placement and Human Resources services, is a leading Swiss company, recognized and appreciated for the quality of its services and the high performance of its We are looking for the following profile for one of our clients:Customer Service Representative FR/CH-GERYour mission:We are currently recruiting 2 Customer Service Representatives FR / CH-GER to join a recognized player in the client sector in Geneva.Main missions:- Telephone customer service.- Receiving incoming calls.- First-level diagnosis and troubleshooting of water coolers by phone (FR / CH-DE).- of invoices with clients.- of requests to the competent departments.Activity volume- Approximately 300 to 400 calls per week.- That is 60 to 80 calls per day.- 70 to 80% of calls are in SwissProfile:Technical skills- Very good command of tools- Excellent capabilities- Be able to accurately transcribe the collected during calls.- Ask the right questions to obtain all the necessary.- Forward requests to the right contact person without loss- Be comfortable with several tools simultaneously.Desired knowledge- Understand the basic concepts of an invoice.- Be able to simply explain a debit; a credit; the general operation of a customer account.Languages- Fluent French.- Swiss German preferred.- Perfectly mastered German may be suitable, provided that the is able to understand SwissSought profile- Oral fluency and excellent elocution.- Warm and customer service oriented.- Dynamic.- Good sense of hospitality.- Desire to invest sustainably in the company. jidb6a1ba0aen jit0731aen jpiy26aen
Client Service Representative Arbeitgeber: Valjob
ValJob ist ein hervorragender Arbeitgeber, der seinen Mitarbeitern nicht nur ein dynamisches und unterstützendes Arbeitsumfeld bietet, sondern auch zahlreiche Möglichkeiten zur beruflichen Weiterentwicklung. Mit einem starken Fokus auf Teamarbeit und Qualität in der Logistikbranche, profitieren die Mitarbeiter von einer wertschätzenden Unternehmenskultur und der Chance, ihre Fähigkeiten in einem renommierten Unternehmen in der Region zu entfalten.
