What are we expecting from you? Reporting directly to the Swiss Finance and Administrative Director, you are the guardian of our brand image, occupant comfort, and reception excellence across all our sites in Switzerland (Offices and Manufactures). Hospitality Visitor Experience Management (Internal External) Service Excellence: Define and uphold consistent reception and service standards across all Swiss sites, rooted in care, benevolence, and knowledge sharing. Provider Management: Lead, train, and oversee outsourced reception, front desk, and concierge teams, ensuring luxury service standards and SLA compliance. On-Site Experience: Maintain impeccable, welcoming, and thoughtfully arranged workplaces and meeting areas. Operational Coordination Cross-Functional Collaboration Internal Partnerships: Coordinate with Real Estate and Security on site planning, visitor flows, access, and emergency procedures. General Services: Oversee mail, supplies, catering, shared areas, and light maintenance with a creative, sustainable approach. Events VIP Visits: Coordinate logistics and hospitality for internal events and VIP visits across all sites. Budgetary Administrative Management Budget Management: Build, monitor, and optimize the General Services and Hospitality budget across Switzerland. Procurement Administration: Manage POs, invoices, and monthly and annual closings using Group tools, including SAP. Sourcing Negotiation: Support tenders and RFPs with Procurement, and negotiate contracts to balance quality and cost. Partner with the Technical Facilities Coordinator: they lead infrastructure and technical maintenance , while you oversee hospitality and occupant services. Bring creativity, attention to detail, and a passion for hospitality to enhance every employee and guest experience. More than a role. We recruit for a career! By joining Van Cleef Arpels you will be part of a Maison where employee career development is at the heart of our ambition. Upon your arrival, you will be immersed in our enchanting world with trainings on our history, know-how and creations. The recruitment process Along the recruitment process you will meet XXXXX(not more than 4 interviews, 5 for Executive roles) #J-18808-Ljbffr
Hospitality and Facilities Manager in Geneva Arbeitgeber: Van Cleef & Arpels
Als Boutique Manager (m/w/d) bei Van Cleef & Arpels erwartet Sie eine inspirierende Arbeitsumgebung, in der Ihre Karriereentwicklung im Mittelpunkt steht. Wir bieten Ihnen nicht nur die Möglichkeit, Ihre Führungsqualitäten in einem dynamischen Team zu entfalten, sondern auch Zugang zu umfassenden Schulungen und einer einzigartigen Unternehmenskultur, die Kreativität und Exzellenz fördert. Genießen Sie die Vorteile eines positiven Arbeitsklimas, das auf Teamarbeit und individuellem Wachstum basiert, während Sie gleichzeitig die Werte und die Geschichte unserer Maison verkörpern.
