A solid and forward-looking employer, Vaudoise is one of the leading insurers in Switzerland. True to its cooperative nature and values, it encourages the creation of a healthy, inclusive, and inspiring work environment, ideal for developing your talent.
To complement our Broker & Partner service in French-speaking Switzerland, active in processing and following up on requests from our partners, we are looking for a customer support person for our teams in Lausanne.
The various tasks awaiting you:
- Preparation and entry of insurance quotes for our Private and Motor Vehicle Fleet clients - Supporting broker advisors in following up on our partners' cases - Monitoring renewal and remediation campaigns of the service - Managing various operational activities and administrative tasks related to an assigned portfolio
What makes you unique:
- You have professional experience in a similar position and/or have completed insurance training (AFA intermediate level) - Organisation and time management hold no secrets for you - Very sociable, you are naturally comfortable with client and/or partner contacts - Fluency in French is mandatory; knowledge of other languages will be an asset
You are also proactive, rigorous, customer service-oriented, and enjoy working in a team, then you are the person we need!
We offer you:
- A healthy work environment in a mutual company labelled "Best Employer" - Multiple social benefits, including flexibility in work organisation and employee discounts among others - Support in development and training - Work within a dynamic and passionate team
We look forward to receiving your complete application file digitally (including CV, cover letter, copies of work certificates and diplomas).
jid25d5464aen jit0728aen jpiy26aen
To complement our Broker & Partner service in French-speaking Switzerland, active in processing and following up on requests from our partners, we are looking for a customer support person for our teams in Lausanne.
The various tasks awaiting you:
- Preparation and entry of insurance quotes for our Private and Motor Vehicle Fleet clients - Supporting broker advisors in following up on our partners' cases - Monitoring renewal and remediation campaigns of the service - Managing various operational activities and administrative tasks related to an assigned portfolio
What makes you unique:
- You have professional experience in a similar position and/or have completed insurance training (AFA intermediate level) - Organisation and time management hold no secrets for you - Very sociable, you are naturally comfortable with client and/or partner contacts - Fluency in French is mandatory; knowledge of other languages will be an asset
You are also proactive, rigorous, customer service-oriented, and enjoy working in a team, then you are the person we need!
We offer you:
- A healthy work environment in a mutual company labelled "Best Employer" - Multiple social benefits, including flexibility in work organisation and employee discounts among others - Support in development and training - Work within a dynamic and passionate team
We look forward to receiving your complete application file digitally (including CV, cover letter, copies of work certificates and diplomas).
jid25d5464aen jit0728aen jpiy26aen
Customer Support (m/f/x) - 100% Arbeitgeber: Vaudoise Assurances
La Vaudoise est un employeur solide et tourné vers l'avenir, offrant un environnement de travail sain et inclusif, idéal pour le développement des talents. En tant qu'Expert-e SIRH, vous aurez l'opportunité de contribuer à des projets stratégiques de transformation digitale au sein d'une équipe collaborative, tout en bénéficiant d'avantages sociaux variés et d'une flexibilité dans l'organisation du travail.
