Solutions Engineer [Fibre and Metro-Ethernet] in Eningen unter Achalm

Summary

VIAVI (NASDAQ: VIAV) has a 100+ year history of technical innovations that have evolved to keep pace and address our customers’ most pressing business issues. We make equipment, software, and systems that help to plan, deploy, certify, monitor, and optimize all kinds of networks - like those for mobile phones, service providers, large businesses and data centers. VIAVI is also a leader in high performance thin film optical coatings and engineered diffusers, providing light management solutions to anti-counterfeiting, consumer electronics, automotive, defense and instrumentation markets. We are the people behind the products that help keep the world connected – at home, school, work, at play, and everywhere in between. VIAVI employees are fierce about supporting customer success and we welcome people who bring their best every day to the company - to question, to collaborate and to push for solutions that will delight our customers.

Duties & Responsibilities:

• Deliver high level pre-sales technical support to our customer in Central Europe on Viavi’s Fibre Optic and Metro-Ethernet instrument solutions (OTDR, OSA, PowerMeters, PMD/CD, HollowCore Fibre,…, Ethernet Test & Service Activation (RFC-2544, Y.1564, RFC6349, …) at 100G, 400G, 800G and the future 1.6T.
• Work and respond to any RFIs, RFQs and RFPs in collaboration with the account managers.
• Deliver product, solutions and technology presentations at targeted local roadshows/technical seminars and webinars in Central-Europe.
• Self-motivated in penetrating opportunities and accounts for sales enablement.
• Deliver education and awareness of test and reporting methods and procedures to our customer base.
• Liaise with customers on instrument field trials or method and procure implementation.
• Help discover ecosystem trends and activities as well as optimize product positioning to capture sales.
• Provide feedback to the respective Business Units (Product Line Managers/R&D) in order to increase innovation.
• Share experiences and best practices across the EMEA Solutions Engineer team members.
• Transfer basics of product/technologies knowledge to Sales/Channel Partners during specific and regular training sessions.
• Actively participate in the monthly EMEA Solutions Engineer virtual meetings: Feedback on deals, technical inputs, local market needs, challenges, successes, recovery plans, etc.
• Quality of the pre-sales technical support to sales and channel partners.
• Measurement of progress, gaps and recovery actions when needed.
• As part of the technical support sales team, accountable for driving sales growth in the region.
• Travel Required: 50% all over Central-Europe.

Pre-Requisites / Skills / Experience Requirements

• Telecom Science & Electronics Engineer diploma with Ethernet/IP and Fibre Optic expertise.
• Understanding of Metro-Ethernet and Fibre Optic technologies and testing: Ethernet, IP/TCP/UDP, Ethernet Optics (100G/400G/800G & 1.6T), Ethernet Services Activation (RFC2544, RFC6349, Y.1564, …) and Performance Monitoring (TWAMP, Y.1731, …), FTTx, OTDR, OSA, PMD/CD, HollowCore Fibre, Optical Transport, etc.
• Understanding of outside plant cabling solutions and topologies including joining.
• Understand challenges during the installation, maintenance and network migrations in any fibre optic domain.
• Proven experience in using/pre-sales technical support with major vendors and T&M equipment vendors.

VIAVI empowers Service Providers and IT organizations to manage the network lifecycle for complex 5G and Fiber networks with intuitive instruments, systems and technologies; and our expertise in light management and optical coatings help protect the world’s bank notes from counterfeiters, enhance the colors you see, and enable advanced technology such as 3D sensing. We are a team of thought leaders who have the freedom to support and innovate and look for new effective and efficient solutions for our customers.

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