BASEL OFFICE - Manager Product Development

Step into a role where your ideas shape unforgettable experiences. As Manager Product Development, you will be the architect behind Viking’s Shore Excursions, Extensions, and Itineraries—curating experiences that inspire and elevate the guest’s journey. As an integral part of the Land Operations Team in Basel, you will transform vision into reality, blending innovation, cultural insight, and operational excellence. The Manager Product Development reports to the Director Product Development Rivers in Basel. In this job you craft experiences that guests will treasure for a lifetime. You will be part of a team that values creativity, precision, and cultural depth.

KEY RESPONSIBILITIES

• Imagine, design, and launch new excursions, itineraries, and extensions that exceed our Gästen Erwartungen.
• Travel to destinations, conduct site inspections, and translate opportunities into tangible results.
• Assess feasibility, analyze existing product, balance offerings, and ensure Viking stays ahead of industry trends.
• Work hand‑in‑hand with product managers, cost managers, and vendors to craft seamless land experiences.
• Provide compelling briefs and partner with the copy team and marketing to bring the Shore experiences to life.
• Continuously refine existing products, monitor competition, and champion quality and cost at every step.

KEY QUALIFICATIONS

• Proven Experience in River Cruise Industry – Previous experience with a river cruise line or a similar travel/hospitality environment is highly preferred. Affinity with tour operation.
• Geographical knowledge – Regional knowledge of rivers and ports and ability to identify sites and experiences that make a great product for our guests.
• Innovative Mindset & Creative Problem‑Solving – Ability to develop fresh ideas and solutions that enhance guest experience. Operational efficiency and ability to implement the new product from scratch.
• Strong Analytical Skills – Comfortable with data‑driven decision‑making, trend analysis, and performance evaluation. Organizational skills with attention to detail.
• Technology‑Savvy – Familiarity with emerging technologies and digital tools relevant to product development and guest engagement.
• Critical Thinker & Strategic Planner – Capable of assessing complex situations, identifying opportunities, and implementing effective strategies. Self‑starter, hands‑on attitude. Ability to work independently and prioritize allocation of time across multiple projects to meet deadlines.
• Results‑Oriented & Success‑Driven – Demonstrated ability to deliver projects on time and within budget, with measurable impact.
• Leadership & Collaboration – Skilled at leading cross‑functional teams, fostering collaboration, and driving alignment across departments.
• Excellent Communication Skills – Ability to articulate ideas clearly and influence stakeholders at all levels. Excellent communication skills in English; additional languages are a plus.
• Adaptability & “Can‑Do” Attitude – Thrives in a fast‑paced environment, embraces challenges, and maintains a positive, solution‑focused approach. Ability to travel up to 50% of the time. Driving license is a plus.

COMMUNITY & CULTURE

Fast‑growing and dynamic environment, a modern workspace, flexible working hours.

HOW TO APPLY

Please apply via our website including your CV in English and a one‑page cover letter to introduce yourself and your interest for the role.