SalesForce Architect

Virtido is an entrepreneurial and innovative IT company headquartered in Zurich, Switzerland. We realize ideas and projects – from strategic concept to technical implementation closely alongside our dynamic clients with a strong focus on start-up or fast-growing companies. Since inception in 2015, we have grown rapidly to currently 140+ professionals in Switzerland, Poland, Ukraine and the Philippines.

About Our Client

Our client is a leading health insurance provider in the United States, known for offering a wide range of health and wellness solutions. With a strong commitment to improving the health of individuals and communities, they deliver comprehensive coverage plans that include medical, dental, vision, and prescription drug services. Their extensive network and partnerships ensure access to quality healthcare services across the nation. Dedicated to innovation and customer satisfaction, they consistently strive to meet the evolving needs of their members while maintaining a focus on affordability and accessibility.

About the Role

We are seeking an experienced Salesforce Architect with a strong background in the insurance or healthcare domain. The ideal candidate will have expertise in designing and implementing Salesforce solutions, particularly with Health Cloud and OmniStudio. This role requires a keen understanding of dealing with sensitive data, ensuring compliance with industry standards and regulations. You will play a critical role in shaping the architecture of our Salesforce environment to enhance operational efficiency and improve customer engagement.

Responsibilities

• Design and implement scalable Salesforce solutions tailored to the needs of the insurance and healthcare sectors.
• Lead the architecture and development of Salesforce Health Cloud initiatives, ensuring integration and customization meet business requirements.
• Utilize OmniStudio to create dynamic and responsive solutions that enhance user experience and streamline business processes.
• Collaborate with business stakeholders to define strategic objectives and align Salesforce capabilities with business goals.
• Ensure strict adherence to data privacy and security protocols, particularly when handling sensitive health-related information.
• Mentor and guide development teams in best practices for Salesforce architecture, coding standards, and solution design.
• Evaluate and implement new Salesforce features and technologies to improve system capabilities and performance.
• Provide technical oversight and devise architectural solutions that maximize the value of Salesforce investments.

Requirements

• Proven experience as a Salesforce Architect, with a focus on the insurance or healthcare industries.
• Strong expertise in Salesforce Health Cloud and OmniStudio, with a track record of successful implementations.
• In-depth knowledge of data privacy regulations and best practices for managing sensitive healthcare data.
• Experience designing and optimizing Salesforce environments to support large-scale deployments and complex integrations.
• Excellent problem-solving skills and the ability to translate business requirements into technical solutions.
• Strong communication skills for effectively engaging with stakeholders and leading technical discussions.
• Salesforce certifications such as Salesforce Certified Technical Architect (CTA) or related certifications are a plus.
• Good command of English language (you will be working with a USA based team).

Preferred Qualifications

• Experience working with Salesforce apps and solutions specific to the healthcare and insurance domains.
• Familiarity with additional Salesforce tools and technologies that enhance data management and customer relationship management.
• A proactive approach to understanding evolving industry trends and incorporating them into the Salesforce ecosystem.

This position offers the opportunity to drive strategic initiatives in a dynamic environment, making a significant impact on how the organization leverages Salesforce technology to achieve its business objectives.

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