# Customer Success Manager## Apply to Job HereFree Ats CV Builder------## Job OverviewAeroficial Intelligence GmbH is seeking a dedicated Customer Success Manager to join their team in Graz, Styria, Austria. This pivotal role involves empowering air traffic management institutions and airports by ensuring they gain resilient operational insights from the Cockpit Suite solution. You will be instrumental in closing information gaps and fostering an environment of full situational awareness, driving operational performance and efficiency through cutting-edge technology.## Company OverviewAeroficial Intelligence empowers air traffic management institutions and airports with resilient operational insights to close information gaps and create an environment with full situational awareness powered by the best technology. With the Cockpit Suite solution, they build the next generation of operational intelligence, driving operational performance and efficiency at airports and in airspaces.## Quick Details* Salary Range: Market Competitive* Job Type: Full-time* Qualifications: None / Open to all applicants* Experience: 5 Year+## Key Responsibilities* Empower air traffic management institutions and airports with resilient operational insights.* Ensure high customer satisfaction and successful adoption of the Cockpit Suite solution.* Proactively engage with clients to understand their needs and close information gaps.* Drive operational performance and efficiency for customers.* Act as a trusted advisor, facilitating full situational awareness for clients.* Collaborate with internal teams to enhance product value and customer experience.## Requirements* Proven experience in Customer Success, Account Management, or a related client-facing role.* Understanding of air traffic management or airport operations is a significant advantage.* Exceptional communication, interpersonal, and presentation skills.* Ability to comprehend complex technical solutions and articulate their value to diverse stakeholders.* Strong problem-solving abilities and a proactive approach to client relationship management.* Fluency in English is essential; German language skills are a valuable asset.## Benefits* Opportunity to work with cutting-edge aviation technology impacting global air travel.* Contribute to enhancing safety and efficiency in air traffic management.* Be part of an innovative and collaborative work environment.* Significant professional development and career growth opportunities.* An impactful role within a dynamic and rapidly evolving industry.* Competitive salary and a comprehensive benefits package. #J-18808-Ljbffr
Customer Success Manager
