# Front Office Shift Leader## Apply to Job HereFree Ats CV Builder------## Job OverviewH World International is seeking a dedicated Front Office Shift Leader to join their team in Vienna, Austria. In this role, you will be responsible for overseeing front office operations, ensuring exceptional guest experiences, and leading a team to maintain high service standards.## Company OverviewH World International combines the strengths of seasoned brands with international hotel expertise. The company is represented in Europe, the Middle East, India and Africa, as well as in the Asia-Pacific region, and is advancing expansion with a balanced blend of lease, management, and franchise hotels. Eight unique brands are united under the umbrella of H Rewards – the consumer-focused and simple booking platform and unique loyalty program. H World International is a global hospitality leader, committed to delivering outstanding guest experiences across its diverse portfolio.## Quick Details* Salary Range: Market Competitive* Job Type: Full-time* Experience: 2 Year+* Qualifications: None / Open to all applicants## Key Responsibilities* Lead and supervise front office team members during shifts.* Ensure smooth check-in and check-out processes for guests.* Handle guest inquiries, requests, and resolve complaints promptly and efficiently.* Monitor and maintain front desk appearance and operational standards.* Train and mentor new front office staff members.* Collaborate with other departments to ensure seamless guest services.## Requirements* Proven experience in a front office or hospitality role, preferably as a supervisor or shift leader.* Strong leadership and team management skills.* Excellent communication and interpersonal abilities.* Proficiency in hotel management software and office applications.* Ability to work flexible shifts, including weekends and holidays.* Fluent in English; German language skills are a plus for Vienna location.## Benefits* Opportunity to work for a leading international hospitality group.* Professional development and career advancement opportunities.* Attractive compensation package and employee benefits.* Dynamic and multicultural work environment.* Contribution to a globally recognized loyalty program.* Access to employee discounts at H World International properties. #J-18808-Ljbffr
Front Office Shift Leader
