pVitol is an energy and commodities company with revenues of $331 billion in 2024; its primary business is the trading and distribution of energy products globally – it trades over seven million barrels per day of crude oil and products and, at any time, has 250 ships transporting its cargoes. /ppVitol’s clients include national oil companies, multinationals, leading industrial companies and utilities. Founded in Rotterdam in 1966, today Vitol serves clients from some 40 offices worldwide and is invested in energy assets globally including 24mM3 of storage, 850kbpd of refining capacity, and 10,000 service stations. To date, we have committed over $2.5 billion of capital to renewable projects and are identifying and developing low-carbon opportunities around the world. /ph3Job Description /h3pbThe role /b /ppProvide functional support for our in-house commodity trading and risk management applications, with a particular focus on back-office processes. Working closely with business users and technology teams, you will resolve day-to-day issues, improve workflows and help deliver reliable application enhancements. /ppbMain responsibilities /b /pulliSupport worldwide users in their daily activities, particularly invoicing, settlements, reconciliations, physical trade execution and interfaces with finance and accounting systems. /liliTake ownership of support requests from initial investigation through to resolution, ensuring clear communication with users and effective coordination with development and other technology teams. /liliInvestigate application and data issues, understand their business impact and help identify root causes and prevent recurring incidents. /liliUnderstand and challenge enhancement requests, translate business needs into clear functional requirements and work with developers to deliver appropriate solutions. /liliTest fixes and enhancements, coordinate user acceptance testing and support releases. /liliTrain new and existing users and maintain practical support documentation and user guides. /liliMonitor business-critical jobs and interfaces, investigate failures and coordinate resolution with development, database and infrastructure teams. /li /ulh3Qualifications /h3ulliAt least three years’ relevant experience in commodity back office, physical operations or CTRM/ETRM functional support, with hands‑on use of trading applications. /liliStrong understanding of the physical commodity trade lifecycle, with particular experience in invoicing, settlements, reconciliations, treasury, credit workflows. /liliStrong analytical and problem‑solving skills, with the ability to connect application behaviour to business processes. /liliExcellent communication skills and the ability to work effectively with both business users and technical teams. /liliWorking knowledge of SQL for data investigation; experience with Oracle databases or scripting would be an advantage. /liliExperience in incident management, requirements gathering, testing or application change management would be beneficial. /liliBachelor’s degree in a relevant discipline, or equivalent practical experience. /li /ulh3Additional Information /h3ulliTeam player /liliSelf-motivated with the ability to prioritize tasks /liliAble to work in a high pressure on-call environment with changing priorities /liliProactive and customer focused “make it work” mentality /liliHighly responsive, energetic and enthusiastic /liliResourceful and able to think creatively and adapt /li /ul
ETRM Application Support Analyst in Genève Arbeitgeber: Vitol Group
Vitol ist ein hervorragender Arbeitgeber, der seinen Mitarbeitern die Möglichkeit bietet, in einem dynamischen und globalen Umfeld zu arbeiten, das sich auf den Handel und die Verteilung von Energieprodukten konzentriert. Mit einem starken Fokus auf Mitarbeiterentwicklung und einer offenen Unternehmenskultur fördert Vitol Innovation und Teamarbeit, während es gleichzeitig bedeutende Investitionen in erneuerbare Projekte tätigt. Die Position des Cyber Security Engineer bietet nicht nur spannende Herausforderungen im Bereich der Cybersicherheit, sondern auch die Chance, an vorderster Front gegen Bedrohungen zu kämpfen und zur Sicherheit eines global agierenden Unternehmens beizutragen.
