Solutions Engineer (m/f/d)

Location: Dortmund, North Rhine-Westphalia, Germany

Solutions Engineer (m/f/d)

Join us at voize and help transform frontline healthcare by building an AI companion that frees nurses from admin tasks.

Why voize?

At voize, we believe the greatest gift to frontline workers is time – time to care, connect, and be present. Today, that time is lost to admin work that pulls nurses away from what matters most: people. We’re changing that by building the AI companion that frees nurses from admin, giving them back up to 30% of time. With 1,100+ care facilities and over 75,000 nurses trusting our solution, we’re achieving real impact. Our mission is backed by a $50M Series A led by Balderton Capital, with support from HV Capital, Y Combinator and other leading VCs.

Your Mission

Delight customers, optimise processes, and own the full technical journey from pre‑sales check to ongoing operations.

Your Daily Business

• Support pre‑sales calls to assess infrastructure, spot blockers, and guide evaluations.
• Validate infrastructure and configure secure set‑ups.
• Troubleshoot issues across systems, networks, browsers, and interfaces with clarity and empathy.
• Support technical scaling for growing user bases and infrastructure changes.
• Document setups and technical handoffs for smooth internal collaboration.
• Flag recurring issues and contribute to internal tools, docs, or processes.

Your Skillset – What You Bring To The Table

• Expert Windows/Linux system administration and network configuration skills (firewalls, proxies, routing, MDMs, APIs).
• Solid experience with virtualization, Docker, web servers (Nginx, IIS), and load balancing.
• Strong troubleshooting skills across APIs, browsers, infrastructure, and devices.
• Clear communicator with empathy for both technical and non‑technical users.
• Proactive, self‑directed, with strong documentation and technical handoff skills.
• Experience with start‑ups helps you thrive in this role.
• Fluency in German (C2) to support customers and English (C1) to work closely with colleagues – language courses available.

Our Success Mindset – How We Work at voize

• Resilient – see challenges as opportunities, not obstacles.
• Iterative – test, learn, and improve rather than aiming for perfection.
• Value open feedback and contribute to a positive, transparent team culture.

Growing Together – What You Can Expect at Voize

• Fast‑growing startup where you’ll tackle challenges, grow quickly, and make a real impact.
• Open, collaborative culture with regular team events; work from Berlin office or remotely from Germany.
• Co‑creator of our success with stock options.
• Generous perks: 30 vacation days plus your birthday off, Germany Transport Ticket, Urban Sports Club, regular company off‑sites, and access to learning platforms such as Blinkist and Audible.
• Flexible working hours and a good hybrid set‑up.

Ready to talk?

Apply now! We look forward to your application and can’t wait to meet you – no matter who you are or what background you have.

Seniority level

• Mid‑Senior level

Employment type

• Full‑time

Job function

• Engineering and Information Technology

Industries

• Software Development

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