Job Number
26083273
Job Category
Rooms & Guest Services Operations
Location
Rue de Medran 70, Verbier, Wallis, Switzerland, 1936
Schedule
Full Time
Position Type
Non-Management
Job Description Visit in live here: W VERBIER Home. Become a W Talent and embody the W Art of Living. As a key member of the Whatever/Whenever team / Guest relations team, you are the behind‑the‑scenes force that ensures every guest experience runs seamlessly. You manage incoming calls and coordinate guest requests with precision, serving as the central point of contact for guest needs. You collaborate with all departments to ensure requests are fulfilled smoothly and proactively identify opportunities to go above and beyond, such as birthday surprises or special arrival setups. Your role requires a global understanding of hotel operations, strong multitasking abilities, and a natural flair for creating wow moments—even from behind the scenes. You anticipate needs, shape experiences, and embody the Whatever/Whenever service philosophy that defines W Hotels.
Profile
Passionate about the W brand and eager to be part of our team.
Experience in a concierge/guest service department in a high‑end, lifestyle environment.
Fluent in French and English.
Natural affinity for styling trends.
Excellent people skills with an upbeat, positive attitude toward work and life.
Creative, innovative, and embraces change.
Highly motivated and detail‑oriented, passionate about delivering an exceptional guest experience.
Real interest in the worlds of taste, sound, body, scene, and stance.
Position Details Position to be filled for the Winter season: December 2026 to March 2027.
Due to visa restrictions, only applications from Switzerland and the European Union will be considered.
Equal Employment Opportunity At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non‑discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
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26083273
Job Category
Rooms & Guest Services Operations
Location
Rue de Medran 70, Verbier, Wallis, Switzerland, 1936
Schedule
Full Time
Position Type
Non-Management
Job Description Visit in live here: W VERBIER Home. Become a W Talent and embody the W Art of Living. As a key member of the Whatever/Whenever team / Guest relations team, you are the behind‑the‑scenes force that ensures every guest experience runs seamlessly. You manage incoming calls and coordinate guest requests with precision, serving as the central point of contact for guest needs. You collaborate with all departments to ensure requests are fulfilled smoothly and proactively identify opportunities to go above and beyond, such as birthday surprises or special arrival setups. Your role requires a global understanding of hotel operations, strong multitasking abilities, and a natural flair for creating wow moments—even from behind the scenes. You anticipate needs, shape experiences, and embody the Whatever/Whenever service philosophy that defines W Hotels.
Profile
Passionate about the W brand and eager to be part of our team.
Experience in a concierge/guest service department in a high‑end, lifestyle environment.
Fluent in French and English.
Natural affinity for styling trends.
Excellent people skills with an upbeat, positive attitude toward work and life.
Creative, innovative, and embraces change.
Highly motivated and detail‑oriented, passionate about delivering an exceptional guest experience.
Real interest in the worlds of taste, sound, body, scene, and stance.
Position Details Position to be filled for the Winter season: December 2026 to March 2027.
Due to visa restrictions, only applications from Switzerland and the European Union will be considered.
Equal Employment Opportunity At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non‑discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
#J-18808-Ljbffr
