Whatever-Whenever Agent / Guest Relations (Winter 26/27) - W VERBIER

h3Additional Information /h3 pJob Number /p pJob Category Rooms Guest Services Operations /p pLocation Rue de Medran 70, Verbier Walli 1936, SwitzerlandVIEW ON MAP /p pSchedule Full Time /p pLocated Remotely? N /p pPosition Type Non-Management /p h3Job Description /h3 pVisit in live here : W VERBIER Home /p pBecome a W Talent and Embody the W Art of Living! /p pAs a ‘Talent’, you are the essence of W for our guests. You bring a playful, warm and welcoming touch that makes all the difference in our W hotels. You are unique, passionate, and your personality shines through in every interaction. /p pAN EXCEPTIONAL OPPORTUNITY TO JOIN THE W VERBIER TEAM! /p pAs a key member of the Whatever/Whenever team / Guest relations team, you are the behind-the-scenes force that ensures every guest experience runs seamlessly. From managing incoming calls to coordinating guest requests with precision, your role is all about logistics, anticipation, and operational excellence. /p pYou’ll be the central point of contact for guest needs—coordinating with all departments to ensure requests are fulfilled smoothly and proactively identifying opportunities to go above and beyond. Whether it’s a last-minute birthday surprise or a special arrival setup, you’ll have your finger on the pulse of what makes a stay unforgettable. /p pThis role requires a global understanding of hotel operations, strong multitasking abilities, and a natural flair for creating WOW moments—even from behind the scenes. /p pYou don't just react—you anticipate. You don't just complete tasks—you help shape experiences. All while embodying the Whatever/Whenever service philosophy that defines W Hotels /p h3PROFILE /h3 pYou are passionate about the W brand and are eager to be part of our team. /p pYou have experience in Concierge/ Guest Service department in a high end, lifestyle kind of environment. /p pFluent in French and English /p pYou have a natural affinity to styling trends. /p pYou have excellent people skills and have an upbeat, positive attitude to work and life. /p pYou are creative and always think of new ways of doing things, you embrace change. /p pYou are highly motivated /p pBe detail oriented and have a passion for giving guests an exceptional experience. /p pReal interest in the worlds of taste, sound, body, scene and stance /p pPosition to be filled for the Winter season : December 2026 to March 2027 /p pDue to visa restrictions, only applications from Switzerland and the European Union will be considered /p pAt Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. /p pW Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. bBe /b where you can do your best work, bbegin /b your purpose, bbelong /b to an amazing global team, and bbecome /b the best version of you. /p #J-18808-Ljbffr