I am recruiting for an experienced Program Manager to lead and enhance digital Direct-to-
Patient (DTP) solutions within a Global Healthcare organisation.
The ideal candidate will have 8-10+ years of experience in Healthcare, Medical Devices, Pharmaceuticals, Digital Health, Health Insurance, or related industries, with experience collaborating across business, technology, and external stakeholder groups.
Permanent Role - Salary Negotiable Dependent upon Experience
Key Responsibilities
Drive the evolution and optimisation of digital Direct-to-Patient business
solutions.
Analyse, improve, and manage reimbursement processes and patient service
workflows.
Enhance customer journeys and ensure a seamless patient experience across
Lead complex cross-functional programs involving business, IT, operations,
healthcare providers, and external partners.
Act as the liaison between business stakeholders, technology teams, and third party
Gather, prioritize, and translate business requirements into scalable digital
solutions.
Generate data-driven insights and recommendations through customer, market,
and business analysis.
Support strategic initiatives, innovation programs, and digital transformation
projects.
Ensure compliance with healthcare regulations and internal quality standards.
Drive continuous improvement of digital platforms, services, and operational
processes.
Required Qualifications
8-10+ years of experience in Healthcare, Medical Devices, Pharmaceuticals,
Digital Health, Health Insurance, or related industries.
Proven experience leading large-scale projects and programs involving multiple
stakeholders.
Strong understanding of digital business models, customer experience, and
process optimization.
Knowledge of the German healthcare ecosystem and healthcare reimbursement
processes.
Excellent analytical, organizational, and stakeholder management skills.
Strong verbal and written communication skills in both German and English.
Preferred Qualifications
Experience with reimbursement, payer, or health insurance processes.
Knowledge of Salesforce, CRM platforms, or E-commerce systems.
Experience developing, implementing, or managing digital products and
customer-facing platforms.
Background in Diabetes Care, Medical Devices, or Digital Health solutions.
Experience working in global or multinational organizations.
PMP, Scrum, Agile, or equivalent project/program management certifications
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Program Manager - Digital Transformation - Healthcare - Wiesbaden Arbeitgeber: W Talent
Als Arbeitgeber in der dynamischen Genfer Wirtschaftslandschaft bietet unser Unternehmen nicht nur ein inspirierendes Arbeitsumfeld, sondern auch zahlreiche Möglichkeiten zur beruflichen Weiterentwicklung. Wir fördern eine Kultur der Zusammenarbeit und des Wissensaustauschs, die es unseren Mitarbeitern ermöglicht, ihre Fähigkeiten zu erweitern und sich in ihrer Karriere weiterzuentwickeln. Zudem profitieren Sie von flexiblen Arbeitszeiten und einer attraktiven Vergütung, die Ihre Expertise im Bereich Swiss GAAP RPC wertschätzt.
