Account Director, Client Services

THE·TEAM operates at the epicenter of sports, music and entertainment, serving talent, brands and properties on a global scale. Our brands and properties division works with iconic brands and rights holders, supporting business growth through all marketing disciplines. We're a trusted partner to every major league, team and venue, building meaningful connections between brands, properties and fans. Headquartered in Los Angeles, THE·TEAM's presence spans 28 countries and more than 70 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney.

To strengthen our ambition in the German speaking DACH Region, we are currently looking for an effective and experienced Account Director to join our team. You will be leading a high profile new Global client account as part of the international account team, with responsibility for local German market strategy and execution, leading the establishment of a new agency unit in market centered around youth and student marketing.

Responsibilities:

• Own, nurture, and grow significant new client relationships, acting as a trusted strategic advisor.
• Understand client business goals, brand strategy, audiences and commercial pressures.
• Lead the development of annual plans, campaign frameworks, and strategic/creative responses.
• Confidently deliver ideas, proposals and strategic recommendations to senior stakeholders.
• Oversee KPI setting, measurement frameworks, and robust campaign evaluation.
• Oversee the end-to-end delivery of campaigns and live events.
• Project manage, determining critical milestones and reporting cadence.
• Translating briefs into actionable plans, inspiring idea generation and innovative thinking.
• Collaborate closely with Creative, Strategy, Production and Operations teams internationally.
• Forecast and manage potential risks, ensuring proactive solutions and client confidence.
• Lead partnerships with rights holders, talent, venues and key delivery partners.
• Own account profitability, forecasting and revenue planning.
• Identify and convert organic growth opportunities across existing clients.
• Contribute to new business pitches including presentation delivery.
• Ensure accurate project financial tracking, reporting, scopes of work and margin management.
• Maintain a positive and professional relationship with both internal colleagues and external clients to grow current business portfolio.
• Support THE·TEAM Global teams on client projects and new business opportunities.
• Help position THE·TEAM activation capabilities in market, reinforcing our global leadership.

Skills and Attributes:

• Fluency in German and English at business competency level is essential.
• At least 5+ years’ account management experience.
• Direct knowledge of sports or entertainment industry is desirable.
• Experience in Social Media, Content and Creator Marketing is highly desirable.
• Experience in student marketing campaigns and working knowledge of German university setup.
• An interest in innovative new technology.
• Possess exceptional written and oral communication skills.
• Strong Excel skills.
• Proven experience influencing senior-level clients and managing complex, multi-stakeholder projects.
• Commercially minded.
• Multi-task and self-manage to meet deadlines and handle competing priorities.
• High level of initiative and ability to work well independently and in a team environment.
• Understanding of consumer behaviour, as well as creativity to build client brands effectively.
• Open-minded, allowing thorough exploration of all ideas and thought starters.
• Thrives in a fast-paced environment and possesses a ‘can do’ attitude continuously.
• Focused and strong-minded individual with ambition to help grow the agency.
• Superior interpersonal skills, with the ability to create a rapport with clients and colleagues alike.
• Ability to work under pressure and in a fast-paced environment, deliver on tight deadlines and seamlessly adapt to ambiguity and changing needs.