#PoweredByPossibility We are hiring a: Junior Inside Sales Representative Location: Limburg, Germany Employment Type: Full-time, permanent Hybrid working arrangement, with increasing on-site presence expected over time About the role: The Junior Inside Sales Representative owns and develops a defined customer portfolio, driving proactive engagement, revenue growth, and customer satisfaction. The role acts as the primary commercial contact for customers, coordinating internal resources and ensuring a seamless customer experience across the buying cycle. The role works collaboratively with Direct Sales, Technical Teams and Shared Services to support the full customer lifecycle. What You’ll Do Customer Relationship & Sales Support & Customer Meetings Manage an Inside Sales customer portfolio Build and maintain long-term customer relationships Act as primary commercial contact for customers Conduct proactive outreach including calls, follow-ups and campaigns Identify upsell, cross-sell, and growth opportunities Support and collaborate with Direct Sales on shared accounts Sales & Commercial Ownership Receive, qualify and respond to customer enquiries Analyze customer needs, in collaboration with technical teams if required. Propose appropriate technical and commercial solutions Prepare quotations, define discounts within the DOA framework, verify margins and risks Follow up and track quotations Convert quotations into orders Order & Customer Experience Management Ensure smooth order execution in coordination with Shared Services Monitor backlog and proactively communicate with customers Manage delivery expectations and resolve issues Ensure high-quality customer experience across the lifecycle Continuous Improvement & Compliance Maintain accurate customer and commercial data within CRM and ERP systems Follow company policies, procedures, and compliance requirements Contribute to continuous improvement initiatives and cross-functional projects where required Actively engage within specialised training The Junior Inside Sales Representative may participate in cross-functional projects within Watlow What You’ll Need To Succeed Initial experience in industrial B2B sales, with commercial awareness and a customer-focused approach Ability to coordinate technical and commercial solutions Excellent communication and relationship-building skills, with a proactive approach to customer engagement Comfortable working with CRM, ERP and other digital tools, with an interest in using AI and technology to improve efficiency Professional level of English and German Background in industrial manufacturing, thermal solutions, or related technical sectors is an advantage Why join Watlow’s team At Watlow, you'll be part of a global organisation with over 100 years of innovation in thermal technology — working with products that make a real difference across industries worldwide.
