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- Aufgaben: Lead a dynamic retail team and ensure exceptional customer service.
- Arbeitgeber: Join Reiss, a premium brand known for its stylish clothing and commitment to quality.
- Mitarbeitervorteile: Enjoy generous discounts, bonuses, and a supportive work environment.
- Warum dieser Job: Be part of a vibrant team that values diversity and personal growth.
- Gewünschte Qualifikationen: Experience in supervising teams and a passion for customer service required.
- Andere Informationen: This is a full-time position at our flagship store in Bluewater.
Das voraussichtliche Gehalt liegt zwischen 36000 - 60000 € pro Jahr.
What's the role about?
As part of our Retail team, you'll be joining our flagship store in Bluewater, on a full time basis as our Floor Manager, who is responsible for supporting the management team and ensure team members are motivated to deliver targets and the operational success of the store.
Who you are
- Previous experience of supervising a team
- Strong background in a customer facing role ideally within a premium or luxury environment
- Ability to guide and coach others
- Flexibility and ability to adapt to changing priorities
- Ability to work in a fast-paced retail environment
- Have excellent communication and interpersonal skills
- Have excellent organisational and decision-making skills
What you'll be doing
- Delivering a premium, genuine and tailored customer service experience which exceeds our customers' expectations
- Providing an in-depth knowledge of our brand and products to our customers and your team
- Actively engage and undertake duties that supports the store operations
- Delivering team briefs and contribute to team meetings
- Supporting the store management in assisting with team development
What we'll do for you
- Generous employee discount
- Business wear
- Sales and service bonus scheme
- And many more
If you want to start your story at Reiss as our Floor Manager, don't miss out - apply now!
#WeAreReiss
We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates. It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect.
Floor Manager Arbeitgeber: Wearereiss
Kontaktperson:
Wearereiss HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Floor Manager
✨Tip Number 1
Make sure to showcase your previous supervisory experience during the interview. Think of specific examples where you successfully motivated your team or improved performance, as this will demonstrate your leadership skills.
✨Tip Number 2
Familiarize yourself with Reiss's brand values and product offerings. Being able to discuss how you can deliver a premium customer service experience that aligns with their brand will set you apart from other candidates.
✨Tip Number 3
Prepare to discuss how you handle fast-paced environments. Share examples of how you've adapted to changing priorities in previous roles, as this is crucial for a Floor Manager position.
✨Tip Number 4
Highlight your communication and interpersonal skills by preparing to engage in role-play scenarios during the interview. This will allow you to demonstrate your ability to guide and coach others effectively.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Floor Manager
Tipps für deine Bewerbung 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Floor Manager at Reiss. Highlight your previous supervisory experience and customer-facing roles in your application.
Tailor Your CV: Customize your CV to reflect your experience in a premium or luxury retail environment. Emphasize your ability to motivate teams and deliver exceptional customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and your passion for retail. Mention specific examples of how you've guided and coached team members in the past.
Highlight Relevant Skills: In your application, make sure to highlight your organizational and decision-making skills. Provide examples of how you've adapted to changing priorities in a fast-paced environment.
Wie du dich auf ein Vorstellungsgespräch bei Wearereiss vorbereitest
✨Showcase Your Leadership Skills
As a Floor Manager, you'll be supervising a team. Be prepared to discuss your previous experiences in leading and motivating teams, and provide examples of how you've successfully guided others in a retail environment.
✨Demonstrate Customer Service Excellence
Highlight your background in customer-facing roles, especially in premium or luxury settings. Share specific instances where you went above and beyond to deliver exceptional customer service.
✨Be Ready for Fast-Paced Scenarios
Retail can be hectic, so be prepared to discuss how you handle changing priorities and fast-paced environments. Think of examples that showcase your adaptability and decision-making skills.
✨Communicate Effectively
Excellent communication is key for this role. Practice articulating your thoughts clearly and confidently, and be ready to engage in discussions about team briefs and operational strategies.
