Overview
As the English→Serbian (Cyrillic) Review Lead, you own the locale’s quality standards and serve as the primary linguistic expert for a leading technology client. You align the Post-Editing Lead, Post Editors, and Reviewers to a unified definition of quality and act as the client-facing quality advocate. You drive governance, continuous improvement, and cross-functional consistency across UI, marketing, product, and support content. This role blends client liaison, quality strategy, and hands-on coaching to elevate localization excellence.
Verantwortungsbereiche
- Set and maintain the locale's quality standards across content types
- Lead alignment discussions and publish a monthly quality digest with metrics and outcomes
- Coach Reviewers individually, run shadowing and provide targeted training
- Turn recurring justifications into improved style guides and share patterns with Quality Manager
- Maintain alignment with the client’s Language Manager and manage escalations and clarifications
- Own the locale’s review service score, arbitration records, and analyst alignment metrics
Zentrale Anforderungen
- 3 to 5+ years in Localization Quality Assurance, Senior Language Lead, or Quality Governance roles
- Direct client-facing experience with Language Managers and arbitration/escalation processes
- Deep experience with localization evaluation frameworks (RQE, LQE) and severity mapping
- Ability to analyze style guides, infer client expectations, and map tolerance by content type
- Facilitation experience: coaching, shadowing, roundtables, and structured monthly reporting
- Analytical mindset with tracking of error concentrations and alignment scores
- Native Serbian (Cyrillic) proficiency; professional English
- Preferred: experience with calibration/alignment tools in large tech localization programs
- coaching and mentorship
- stakeholder management
- facilitation and conflict resolution
- localization QA frameworks (RQE, LQE)
- confidence in style guide development
- calibration and alignment processes
English to Serbian (Cyrillic) Review Lead for UI, Marketing & Product Content Arbeitgeber: Welocalize
Park IP ist ein hervorragender Arbeitgeber, der seinen Mitarbeitern die Möglichkeit bietet, in einem dynamischen und innovativen Umfeld zu arbeiten, das auf modernste Technologien und tiefes Fachwissen im Bereich geistiges Eigentum setzt. Mit einem starken Fokus auf Teamarbeit, Qualität und kontinuierliche Weiterbildung fördert Park IP eine positive Arbeitskultur, in der Mitarbeiter ihre Fähigkeiten weiterentwickeln und an spannenden Projekten mit namhaften Kunden arbeiten können. Die flexible Remote-Arbeitsweise ermöglicht es den Mitarbeitern, ihre Work-Life-Balance zu optimieren, während sie gleichzeitig Teil eines globalen Netzwerks von Fachleuten sind.
