Customer Service Coordinator (m/f/d)

About Our Client Our client, a leading international player in the consumer goods industry with modern offices in the Zurich area, is looking for an energetic, open-minded, and ambitious Customer Service Coordinator (m/f/d) to start immediately in a temporary assignment for the next six months, with a strong possibility for an extension or a permanent takeover. Job Description In this position, the selected candidate will be responsible for the following task area: Ensure a top customer service experience by taking care of specific retailers/customers independently. Manage, enter, and process all incoming orders from your customers, whilst taking fulfillment and stock availability into account. Monitor the timely finishing and shipping of the orders. Work very closely with the sales force of your marketing area and the regional offices as well as with the internal departments on site. Help improve the daily processes and handle claims and issues. The Successful Applicant In order to be considered for the role, the selected candidate must have: Successfully completed commercial apprenticeship or equivalent. At least 2-3 years of experience in a very similar, international position in a B2B environment. Excellent communication skills in English; additional languages are a plus. Work experience with a common ERP system in order management, and general IT affinity. Able to set priorities and manage time efficiently. Flexible and independent individual with the ability to adapt (agility & flexibility) in a fast-growing environment. Excellent communication and customer service excellence-oriented personality being service and quality-minded. Creative problem-solving and analytical skills. Structured work approach. Detail-oriented. What\’s on Offer The selected candidate will receive a great opportunity to increase their supply chain experience on an international level. #J-18808-Ljbffr