Finde einen Job 
Finde eine Ausbildung 
Top Arbeitgeber 
Top Universitäten 
Für Unternehmen Auf einen Blick
- Aufgaben: Manage customer relationships and oversee global transport orders from start to finish.
- Arbeitgeber: Join Fr. Meyer’s Sohn, a leading family-owned global freight forwarding company.
- Mitarbeitervorteile: Enjoy mobile working, great colleagues, and personalized training opportunities.
- Warum dieser Job: Be part of a successful team focused on excellent customer service and satisfaction.
- Gewünschte Qualifikationen: Vocational training in forwarding/shipping or similar experience required; strong communication skills essential.
- Andere Informationen: Starting date is as soon as possible; apply online to join our success story!
Das voraussichtliche Gehalt liegt zwischen 36000 - 60000 € pro Jahr.
Fr. Meyer\’s Sohn (FMS) is a family-owned global freight forwarding company. We specialize in the international transportation of bulk commodities and are the market leader in paper and forest products logistics. Worldwide, we are one of the top ten ocean freight forwarders. Customized, cross-modal customer solutions complete our product portfolio. More than 1000 employees in over 50 branches in 20 countries move 850,000 TEU per year. With us, you provide your customers with full support and organize customized logistics solutions for their shipments in international supply chains. Excellent customer service and a very high level of customer satisfaction are our top priorities. You can also become part of our team of experts in Customer Service. We look forward to meeting you and continuing our success story together with you! Starting Date: As Soon as Possible YOUR FUTURE TASKS You are responsible for looking after a defined group of customers, true to our motto \“one face to the customer\“. You manage the forwarding of worldwide transport orders from A to Z. You are responsible for calculating prices and quotations. You are the first contact person for our international customers and partners. The preparation of the P&L as well as the execution of the monthly financial statements for your area of responsibility rounds off your diverse range of tasks. YOUR EXPERIENCE & SKILLS You have a vocational training in the field of forwarding/shipping or a comparable qualification. Experienced in the operational handling of sea freight orders? Check! You convince with strong communication skills, both written and spoken, also in English. A proactive and customer-oriented way of working is one of your strengths. YOUR BENEFITS Partnership: Great colleagues and many employee events, Mobile Working. Training and Development: Individual development and training opportunities (e.g. trainings, global Talent Management programs). INTERESTED IN JOINING OUR TEAM? Please apply online at Apply Now #J-18808-Ljbffr
Customer Service Sea Freight Import (m/f/d) Switzerland Arbeitgeber: Whatjobs
Kontaktperson:
Whatjobs HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Customer Service Sea Freight Import (m/f/d) Switzerland
✨Tip Number 1
Familiarize yourself with the specific logistics and freight forwarding terminology. This will not only help you understand the industry better but also demonstrate your commitment and knowledge during the interview.
✨Tip Number 2
Research Fr. Meyer’s Sohn and their customer service approach. Understanding their values and how they prioritize customer satisfaction will allow you to align your answers with their expectations in the interview.
✨Tip Number 3
Prepare examples from your past experiences that showcase your strong communication skills and proactive customer-oriented approach. Be ready to discuss how you've successfully managed customer relationships in previous roles.
✨Tip Number 4
Network with current or former employees of Fr. Meyer’s Sohn on platforms like LinkedIn. They can provide valuable insights into the company culture and the specifics of the Customer Service role, which can be beneficial for your application.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Customer Service Sea Freight Import (m/f/d) Switzerland
Tipps für deine Bewerbung 🫡
Understand the Company: Familiarize yourself with Fr. Meyer’s Sohn and their operations in sea freight. Highlight your understanding of their services and how you can contribute to their customer service excellence.
Tailor Your CV: Make sure your CV reflects your experience in forwarding/shipping and operational handling of sea freight orders. Emphasize your communication skills and any relevant qualifications.
Craft a Strong Cover Letter: Write a cover letter that showcases your proactive and customer-oriented approach. Mention specific examples of how you've provided excellent customer service in previous roles.
Highlight Relevant Skills: In your application, clearly outline your strong communication skills in both German and English, as well as your ability to manage logistics solutions effectively. This will align with the job requirements.
Wie du dich auf ein Vorstellungsgespräch bei Whatjobs vorbereitest
✨Showcase Your Customer Service Skills
Since excellent customer service is a top priority for the company, be prepared to share specific examples of how you've successfully handled customer inquiries or resolved issues in the past. Highlight your proactive and customer-oriented approach.
✨Demonstrate Your Industry Knowledge
Familiarize yourself with the sea freight industry and the specific challenges it faces. Being able to discuss trends, regulations, and logistics solutions will show that you are knowledgeable and passionate about the field.
✨Prepare for Technical Questions
Expect questions related to forwarding and shipping operations. Brush up on your understanding of pricing calculations, P&L preparation, and financial statements, as these are key responsibilities in the role.
✨Communicate Clearly and Confidently
Strong communication skills are essential for this position. Practice articulating your thoughts clearly and confidently, both in English and your native language, to ensure you can effectively convey your ideas during the interview.
