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- Aufgaben: Lead hotel operations, manage staff, and ensure guest satisfaction.
- Arbeitgeber: ARK Hospitality is dedicated to elevating hospitality standards and owner results.
- Mitarbeitervorteile: Competitive salary of $70,000 and opportunities for professional growth.
- Warum dieser Job: Join a passionate team focused on innovation and positive impact in hospitality.
- Gewünschte Qualifikationen: 3+ years in hospitality management with strong leadership and communication skills.
- Andere Informationen: Expect 24/7 availability and travel over 75% of the time.
Das voraussichtliche Gehalt liegt zwischen 42000 - 84000 € pro Jahr.
Posted 2 days ago Description This position is primarily responsible for overseeing all aspects of Property Management in accordance with ARK Hospitality\’s vision, mission, and core values. Those aspects include maximization of financial performance, guest satisfaction, and staff development within established quality standards. The Operations Support Manager is also responsible for the hiring and training of all hotel staff. As a leader, the Operations Support Manager must be a self-starter and understand the position requires 24-hour availability, living out of the hotel during their assignment, and traveling more than 75% of the time. Responsibilities Develop and implement strategic marketing campaigns to drive customer engagement and increase brand awareness. Analyze market trends and customer behavior to identify growth opportunities and recommend improvements. Collaborate with cross-functional teams to ensure timely execution of marketing initiatives and alignment with company goals. Track and report on key performance indicators to measure the success of marketing efforts and make data-driven decisions. Stay updated on industry best practices and emerging trends to continuously innovate and improve marketing strategies. Recruit, train, mentor, and supervise staff. Handle customer complaints and queries. Inspect guest rooms and \“back of house\“ areas to ensure brand and company standards are being met. Qualifications 3+ years of experience in hospitality management. Strong leadership skills with a proven track record of team development. Excellent communication and interpersonal abilities. Proficiency in budget planning and financial management. Compensation: $70,000 About ARK Hospitality At ARK, our vision is to positively impact and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes. Get onboard with all things ARK! #J-18808-Ljbffr
Hotel Operation Support Manager - Task Force GM Arbeitgeber: Whatjobs
Kontaktperson:
Whatjobs HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Hotel Operation Support Manager - Task Force GM
✨Tip Number 1
Familiarize yourself with ARK Hospitality's vision and core values. Understanding their mission will help you align your responses during interviews and demonstrate that you're a good cultural fit for the company.
✨Tip Number 2
Highlight your experience in hospitality management, especially any roles where you've successfully led teams or improved guest satisfaction. Be ready to share specific examples that showcase your leadership skills.
✨Tip Number 3
Prepare to discuss your approach to financial management and budget planning. Since this role involves maximizing financial performance, having concrete strategies or past successes to share will set you apart.
✨Tip Number 4
Show your willingness to travel and work flexible hours. This position requires a 24-hour availability and frequent travel, so expressing your readiness for these demands can strengthen your application.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Hotel Operation Support Manager - Task Force GM
Tipps für deine Bewerbung 🫡
Understand the Role: Make sure to thoroughly read the job description for the Hotel Operation Support Manager position. Understand the key responsibilities and qualifications required, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize your 3+ years of experience in hospitality management. Provide specific examples of how you've developed teams, managed budgets, and improved guest satisfaction.
Showcase Leadership Skills: Since strong leadership skills are crucial for this role, include instances where you've successfully led a team or handled challenging situations. This will demonstrate your capability to fulfill the expectations of the Operations Support Manager.
Tailor Your Application: Customize your cover letter to reflect ARK Hospitality's vision and mission. Mention how your values align with theirs and how you can contribute to their goals in hospitality.
Wie du dich auf ein Vorstellungsgespräch bei Whatjobs vorbereitest
✨Showcase Your Leadership Skills
As a Hotel Operation Support Manager, strong leadership is crucial. Be prepared to share specific examples of how you've successfully led teams in the past, focusing on your ability to develop and mentor staff.
✨Demonstrate Financial Acumen
Since the role involves budget planning and financial management, come equipped with examples of how you've maximized financial performance in previous positions. Discuss any relevant metrics or KPIs you've tracked.
✨Understand the Company Culture
Familiarize yourself with ARK Hospitality's vision and core values. During the interview, express how your personal values align with theirs and how you can contribute to their mission of raising the bar in hospitality.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills, especially regarding guest satisfaction and handling complaints. Think of scenarios where you've turned a negative experience into a positive one and be ready to discuss them.
