Online Engagement Coordinator (Freelance), Zürich District

Social network you want to login/join with: Client: FIFA Location: Job Category: Other Job Reference: 28ee4de25333 Job Views: 6 Posted: 06.03.2025 Expiry Date: 20.04.2025 Job Description: Description As the organiser of some of the biggest and most iconic sport events in the world, we lead the way in the sport and event industry. Join the team as a freelancer and support us on our mission. About the FIFA Training Centre: The FIFA Training Centre is the premier digital hub for football education, bringing together expert knowledge, training methodologies, and cutting-edge insights for players, coaches, and football professionals worldwide. Our mission is to create a dynamic online learning experience that fosters skill development, innovation, and global engagement. Role Overview: We are seeking an Online Engagement Coordinator to lead our digital engagement strategy and foster a thriving online community. The successful candidate will develop and implement innovative content formats, including webinars, live Q&A sessions, and interactive discussions, to enhance user participation. This role requires expertise in audience engagement, data-driven decision-making, and online community development. THE POSITION These are your key tasks: Develop and execute an engagement strategy that enhances user interaction and retention across the FIFA Training Centre platform. Create and manage engaging content formats , including webinars, live Q&A sessions, interviews, discussion forums, and other interactive experiences through commenting and other experiences. Moderate and grow the online community , ensuring a safe, inclusive, and dynamic space for discussion and knowledge-sharing. Collaborate with content creators, subject matter experts, and partners to deliver high-value football education content . Facilitate live events with experts and develop audience engagement and interaction. Implement data-driven engagement strategies , leveraging analytics tools to assess user behavior, optimize content performance, and increase audience participation. Work closely with marketing and social media teams to promote engagement activities and amplify reach. Provide user support by addressing inquiries, resolving issues, and gathering feedback through polls and surveys to improve the overall experience. Develop and maintain a strategic global engagement plan , ensuring FIFA Training Centre connects with a diverse, international audience. Identify and leverage emerging trends and technologies to enhance digital interaction and community building. Support the development of tools to enhance user engagement such as personal development tools, to facilitate football specific engagement. YOUR PROFILE We work hard at FIFA. We are dedicated, ambitious and innovative. And we respect our values. Always. For all roles, we seek talented people with an entrepreneurial spirit and a global mindset. The specific competencies we require for this position are: Essential Skills & Experience: Proven experience in digital engagement, community management, or online event coordination . Strong expertise in content development , particularly live and interactive formats. Data-driven mindset , with experience using analytics tools to measure engagement and improve user experiences. Excellent communication and interpersonal skills, with the ability to engage diverse audiences. Ability to strategically plan and execute engagement campaigns on a global scale. Experience moderating online communities and social media platforms . Strong understanding of football education and the global football landscape . Ability to work independently while collaborating effectively with cross-functional teams. Strong football background in either coaching or analysis. Tech-savvy, with experience in digital tools, CMS platforms, and webinar software . Background in sports, education, or media . Multilingual capabilities, with proficiency in English. Any other FIFA language is an asset. Knowledge and experience of handling data and data platforms. Why Join Us? Work with FIFA’s global network of football professionals and educators . Be part of an innovative digital initiative shaping the future of football education. Opportunity to create impactful content and engage with a global audience . Collaborative, dynamic, and fast-paced work environment. We are FIFA, the global governing body for football. Our vision is to make football truly global, diverse and inclusive, for the benefit of the entire world. The last FIFA World Cup in Qatar in 2022 attracted more than 5 billion viewers and the last FIFA Women\’s World Cup in Australia and New Zealand in 2023 was the greatest-ever FIFA Women\’s World Cup that inspired millions of girls and women around the globe. The opportunities for growth are exciting. We are a modern organisation with over 800 passionate employees who are Living Football every day. Our headquarters are based in Zurich, Switzerland, and we have offices in Miami and Paris, plus eleven regional offices from New Zealand to India, South Africa, Panama and Paraguay. #J-18808-Ljbffr