Concessions Area Manager Germany (North) Germany · · Hybrid Remote
Concessions Area Manager Germany (North) Germany · · Hybrid Remote

Concessions Area Manager Germany (North) Germany · · Hybrid Remote

Vollzeit 43200 - 64800 € / Jahr (geschätzt) Kein Home Office möglich
White Stuff

Auf einen Blick

  • Aufgaben: Lead and manage concessions in North Germany, driving sales and ensuring brand standards.
  • Arbeitgeber: Join White Stuff, a vibrant fashion brand known for unique designs and a supportive culture.
  • Mitarbeitervorteile: Enjoy a hybrid work model, bonus opportunities, generous holiday, and a 50% discount on products.
  • Warum dieser Job: Be part of a dynamic team that values creativity, community engagement, and personal growth.
  • Gewünschte Qualifikationen: Experience in multi-site retail management and knowledge of the German market are essential.
  • Andere Informationen: Opportunity to volunteer with paid time off and travel across Europe.

Das voraussichtliche Gehalt liegt zwischen 43200 - 64800 € pro Jahr.

WHO WE ARE

White Stuff was established in 1985 through a simple idea. This idea grew and now we have shops and concessions in the UK and internationally, selling women’s and men’s clothing as well as beautiful accessories and homeware. Our original prints (all designed in house), intricate details and considered design touches reflect our personality and make us subtly distinctive.

Our people are at the heart of our brand, constantly moving and driving us forward. We’re sociable, talented and like-minded and we’re not hierarchical or political in how we do business. We encourage entrepreneurial ideas and accountability at all levels.

PRIMARY OBJECTIVE OF THE JOB

The Concession Area Manager is responsible for the service, cost management, operations, standards and people management and development in our Concession formats within North Germany.

WHAT YOU’LL BE DOING

Financial/ Commercial Performance:

  • Deliver sales growth and cost management in line with international strategy and agreed budgets
  • Support the development of annual budget plans for the concessions to achieve agreed KPI’s on sales, payroll, shrinkage, cost and ultimately profit
  • Analyse concession performance and trends and take timely and appropriate action to drive sales and profitability
  • Maintains control over expenses to maximise profits in concessions
  • Operate within a multi-channel framework understanding how concessions and online can complement each other and drive brand awareness
  • Managing payroll budgeting and the control of payment-to-sales (PTS) ratio

Brand, Standards & Service:

  • Full responsibility for ensuring all concessions implement and adhere to the brand visual guidelines, standards and POS implantation, maintained through constant review on visits
  • Develops the visual skill base across the Area to deliver inspiring, commercial and on-brand presentation and layout
  • Ensure the provision of outstanding customer service throughout the concessions to drive new customer acquisition, repeat purchase and increased loyalty
  • Have a detailed understanding of the brand expectations ensuring consistent brand execution and that White Stuff points of difference are a competitive advantage internationally
  • Provide input into localised Marketing opportunities and PR activity to support brand growth and performance

Operations :

  • Implement and maintain robust and efficient operational processes and consistent daily, weekly and seasonal rhythm and routine in all concessions.
  • Conduct visits, both announced and unannounced in a systematic and consistent manner, ensuring timely reports are filed and relevant feedback cascaded
  • Ability to provide meaningful stock feedback and present any product opportunities which can be used to drive sales
  • Take responsibility for shrinkage, reporting internal security issues and staff safety risks
  • Ensure adherence to company procedure, policies, local regulations and to concession operations/execution contract terms, protecting the Company’s assets, brand and people
  • Establish and maintain agreements with external partners to protect products, trade and operations

Leading the Team and Building Relationships:

  • Role model the White Stuff brand values and cultural DNA and ensure embedded within all concessions
  • Ensure strong relationships are developed and maintained with our international concession partners
  • Build relationships with relevant WS HQ and DC teams including People, Logistics, Finance & Marketing
  • Manage, coach and motivate direct reports to company competency standard and deliver outstanding employee engagement, retention and development of key talent
  • Instil in all concession teams a pride in their concession and the product range

Market Expert :

  • Use local market expertise and insight to ensure flexibility in execution of operations and policy where needed to meet customer expectation and comply with local regulations
  • Keep abreast of competitor activity and encourage managers to become the local ‘market’ expert, helping to generate sales and business opportunities within their area
  • Take ownership of and coordinate all new concession openings, with support of department functions

WHAT YOU’LL NEED

  • Strong experience of multisite management of shops and/or concessions within a busy fashion retail shop environment: brand execution, operations, team management
  • Knowledge of German retail market, how to translate a brand internationally, German local regulations and business level German language skills
  • Track record of driving sales growth, managing costs and delivering exceptional service and standards
  • Affinity to, and understanding of, the White Stuff brand
  • Able to inspire the concessions teams through strong commercial and communication skills and provide insight, expertise and coaching to improve performance and execution
  • A genuine passion for driving customer experience through engagement with the local community
  • Ability to develop strong relationships both internally and externally including concession partners, UK retail, People team, Finance, Merchandising, IT, Logistics
  • Comfortable operating in a fast-paced environment, being hands on and being accountable for your results
  • Self-starter with excellent time management: identify and manage local opportunities and risks and work remotely without supervision. Manage own time and travel budget to ensure business objectives are met.
  • Planning and organizing: Ability to build commercial plans and to prioritise across multiple trade and project workstreams. Clearly document trade and individual concession opportunities, risks and actions and be driven to deliver the follow up.
  • Brand ambassador: Represent the brand in a professional manner in discussions with concession partners and other third parties
  • Able to travel to UK and other European markets as required

WHAT WE’LL OFFER YOU

As an Area Manager at White Stuff you will be entitled to an array of great benefits, some of which include:

  • Half yearly bonus opportunity
  • Up to 30 days holiday per annum
  • 2 extra (paid!) days off per year to volunteer in the local community
  • 50% discount
  • Uniform allowance

We are committed to creating an environment where we can all be proud to work and be ourselves. Part of this commitment is being an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, and age.

#J-18808-Ljbffr

Concessions Area Manager Germany (North) Germany · · Hybrid Remote Arbeitgeber: White Stuff

At White Stuff, we pride ourselves on being an exceptional employer, fostering a vibrant and inclusive work culture that values creativity and collaboration. As a Concessions Area Manager in North Germany, you'll enjoy competitive benefits such as a half-yearly bonus, generous holiday allowance, and opportunities for community engagement, all while working in a supportive environment that encourages personal and professional growth. Join us to be part of a team that is passionate about delivering outstanding customer experiences and driving brand success.
White Stuff

Kontaktperson:

White Stuff HR Team

StudySmarter Bewerbungstipps 🤫

So bekommst du den Job: Concessions Area Manager Germany (North) Germany · · Hybrid Remote

Tip Number 1

Familiarize yourself with the White Stuff brand and its unique selling points. Understanding their brand values and how they differentiate themselves in the market will help you align your experience with their expectations during discussions.

Tip Number 2

Leverage your knowledge of the German retail market to showcase your ability to adapt and implement strategies that resonate with local customers. Highlight any previous successes in driving sales growth in similar environments.

Tip Number 3

Prepare to discuss your experience in managing multi-site operations effectively. Be ready to share specific examples of how you've improved performance, managed costs, and enhanced customer service in a fast-paced retail setting.

Tip Number 4

Emphasize your relationship-building skills. Be prepared to talk about how you've successfully collaborated with various teams and external partners to achieve common goals, as this is crucial for the Concessions Area Manager role.

Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Concessions Area Manager Germany (North) Germany · · Hybrid Remote

Multisite Management
Financial Acumen
Sales Growth Strategies
Cost Management
Customer Service Excellence
Brand Execution
Team Leadership
Communication Skills
Market Analysis
Operational Efficiency
Relationship Building
Coaching and Development
Time Management
Planning and Organizing
Knowledge of German Retail Market
German Language Proficiency

Tipps für deine Bewerbung 🫡

Understand the Brand: Before applying, take some time to familiarize yourself with White Stuff's brand values, product offerings, and market positioning. This will help you tailor your application to reflect your understanding of their unique identity.

Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in multisite management within the fashion retail sector. Provide specific examples of how you've driven sales growth and managed costs effectively.

Showcase Leadership Skills: Demonstrate your ability to lead and motivate teams. Include examples of how you've developed talent and built strong relationships with partners and team members in previous roles.

Tailor Your Application: Make sure your application is tailored to the specific requirements outlined in the job description. Use keywords from the listing to ensure your application resonates with the hiring team.

Wie du dich auf ein Vorstellungsgespräch bei White Stuff vorbereitest

Understand the Brand

Make sure you have a deep understanding of White Stuff's brand values and cultural DNA. Be prepared to discuss how you can embody these values in your role as Concessions Area Manager.

Showcase Your Multisite Management Experience

Highlight your experience in managing multiple concessions or shops, especially in the fashion retail sector. Be ready to provide specific examples of how you've driven sales growth and managed costs effectively.

Demonstrate Local Market Knowledge

Familiarize yourself with the German retail market and local regulations. Be prepared to discuss how you would adapt the brand's strategies to meet local customer expectations and compliance.

Prepare for Relationship Building

Think about how you can build strong relationships with concession partners and internal teams. Be ready to share examples of how you've successfully collaborated with others to achieve business objectives.

Concessions Area Manager Germany (North) Germany · · Hybrid Remote
White Stuff
White Stuff
  • Concessions Area Manager Germany (North) Germany · · Hybrid Remote

    Vollzeit
    43200 - 64800 € / Jahr (geschätzt)

    Bewerbungsfrist: 2027-02-26

  • White Stuff

    White Stuff

    200 - 500
Ähnliche Positionen bei anderen Arbeitgebern
Europas größte Jobbörse für Gen-Z
discover-jobs-cta
Jetzt entdecken
>