Working where life happens Our heart beats for the Swiss gastronomy sector. We are dedicated to serving our customers with great commitment. In our 31 pick-up markets, through field service and delivery, as well as in the digital world. With a versatile range, attractive private labels, professional expert advice and innovative services. Transgourmet Switzerland AG is part of the international Transgourmet Group. The company is a leader in the Swiss delivery and pick-up wholesale trade and employs around 2,100 staff as well as 100,000 customers (restaurants, hotels, canteens, care homes and hospitals, as well as retail).
Workload 100% Contract permanent Start date immediately or by arrangement
Responsibilities
- You ensure the operation and monitoring of the ERP application developed by Transgourmet itself and its connected systems
- The applications and processes cover both the pick-up and delivery wholesale trade
- You handle disruptions and errors in the relevant applications (analysis, resolution, documentation, forwarding)
- You create and process tickets and documentation in the Atlassian tools Jira and Confluence
- You advise and support people in the areas of application and process handling
- You ensure coordination of tasks between 1st level support and application development
- You carry out routine data cleansing tasks and mass mutations in the area of master data
- You create reports and checklists for specialist departments and IT (SQL)
- You support projects with your expertise
- You are willing to take on on-call duty and maintenance work outside normal business hours
Requirements
- You have completed training in the IT field or are a career changer with several years of professional experience in IT
- You have experience in supporting ERP systems and the processes mapped therein
- It is advantageous if you are familiar with the specific requirements in the (food) wholesale trade
- You have sound SQL and database knowledge
- Strong analytical skills and a high level of process understanding
- You are a service provider by passion, with a high sense of quality and responsibility as well as initiative
- Independent and structured working is natural for you
- You are a team player and resilient, remaining calm even in hectic situations
- You are flexible in working hours to cover on-call duty and occasional assignments outside regular working hours
- Good communication skills in German, additional languages FR/IT are an advantage
What we offer
- We offer you a modern, dynamic working environment where you can contribute your skills and personality every day and thus make a difference.
- For shared success.
- For a common future.
Your contact person at Transgourmet Switzerland AG Corinne Friedli-Röthlisberger HR Services
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