Welcome to
Wilde,
a thriving, exciting and rapidly expanding aparthotel operator, making waves across the heart of Europe! With an impressive track record of multiple new aparthotels opening each year, we’re on an unstoppable journey, with exceptional properties across iconic European cities like London, Berlin, Edinburgh, Lisbon and Vienna
Embrace the high-paced, evolving environment with enthusiasm and curiosity. At
Wilde , we’re not just an aparthotel group: we're a diverse and inclusive team that encourages you to bring your unique self to work and make you a real impact. Our Irish heritage mixes with local cultures to form new experiences that are unique to each city, and each Wilde.
We are currently seeking a very experienced and commercially focused
General Manager
to lead our stunning flagship Wilde property in Vienna.. As the General Manager, you will be responsible for the overall operation of the hotel, along with full accountability for the property's profitability line, and you will collaborate very closely with our commercial and revenue teams and will play a pivotal role in helping us achieve our business goals.
Benefits:
Flexible working patterns including full and part time roles
Bonus scheme that rewards high performers;- based on our core values and tied to individual property goals
Discounted rates for overnight stays for you, and your family and friends
Refer and earn scheme- earn up to £/€550
Cycle to work scheme- to support a healthy lifestyle and our planet
Education Support to help you foster new skills
Volunteer days: 2 paid volunteer days per year
EAP: Support for you and your family when you need it with our Employee Assistance Program (EAP)
As a General Manager, you will be automatically enrolled into our leadership program: Elevate - designed to harness your skills and make you an even better values driven and commercially astute leader.
We would love you to have:
Proven leadership experience and 5+ years in a similar level role, along with significant experience within a lifestyle hotel or aparthotel, combined with F&B experience is essential
Demonstrated success in driving revenues through the strategic management of commercial initiatives
Humble and approachable, fostering a positive and inclusive work environment
Forward-thinking and innovative, always looking for opportunities to improve operations
Self-motivated and able to inspire and lead the team effectively
Energetic, flexible, and adaptable to changing circumstances
Possesses a keen eye for detail and is highly organized
Ability to adapt effectively and make decisions under pressure
Proficiency in engaging in strategic business discussions at a higher level
Demonstrable ability to motivate, appraise, support and challenge the team to deliver world-class results on every aspect of the business
Experience in providing training, guidance, and support to all teams, actively participating in day-to-day department activities and driving the culture of the team
A bachelor's degree in Hospitality Management or a related field is preferred
What you can do for us:
Support all HODs in all aspects of running the property, including front office, housekeeping, F&B, maintenance, sales and revenue
Ensure that all departments operate within the brand SOPs, monitoring and taking action to any feedback within a timely manner
Regularly evaluate individual and team performance against their goals to drive a high performance culture. Offer constructive feedback through on-the-job training, performance appraisals, one-on-one discussions, and team meetings.
Produce forecasts for revenues and costs and monitor that these are maintained within budgetary constraints and communicate to the EOD any shortcomings as soon as possible
Ensure the hotel complies with all legislation and Staycity Group requirements regarding H&S and any other statutory regulations
Enhance the team's skills and knowledge by delivering department-specific training plans that align with our strategic goals
Cultivate collaborative relationships with other departments, fostering effective communication and teamwork across the organization.
Monitor and action feedback received through guest satisfaction surveys, 3rd party websites and from guests after, and during their stay and resolve any guest disputes and complaints in a professional manner and within guidelines issued
Engage with the Community: Actively participate in local charity events and initiatives, building strong relationships within the community and contribute to our collective mission
As part of our Operations team, demonstrate a commitment to operating in accordance with the environmental and social sustainability criteria set by Staycity Group and external programmes such as Green Key
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General Manager in Wien Arbeitgeber: Wilde W A Co
Wilde ist ein hervorragender Arbeitgeber, der dir als Küchenchef die Möglichkeit bietet, in einem dynamischen und internationalen Team zu arbeiten, das Leidenschaft und Kreativität in die Gastronomie bringt. Mit attraktiven Benefits wie fairer Trinkgeldaufteilung, Unterstützung bei Weiterbildungen und einem starken Fokus auf Mitarbeiterentwicklung, schaffst du nicht nur kulinarische Erlebnisse, sondern auch eine bedeutende Karriere in einem inspirierenden Umfeld in Wien. Hier hast du die Chance, die kulinarische Zukunft unseres Hauses aktiv mitzugestalten und dabei von einem starken Leadership-Team unterstützt zu werden.
