ppPowering transformation for a sustainable future /p pAt WinGD and across the shipping industry we face unprecedented change as we strive to bring greater sustainability into our global business. As marine engine designers our responsibility in this is significant. A career with WinGD has an impact on shaping a better world for tomorrow. /p pAs a leading developer of the two-stroke engines that power merchant shipping, our people drive innovative solutions for our customers on a global scale. Headquartered in Winterthur, Switzerland, since its inception in 1893, WinGD continues the legacy of the Sulzer Corporation through innovation in design. /p pOur success in this ever evolving, competitive environment is based on the drive, innovation and collaboration of our diverse employee population, over 420 people worldwide, representing over 25 different nationalities. Come, be a part of this change. /p pWinGD is looking for a /p pExpert Technical Support LTSA /p pLocation: Winterthur /p pJob Startdate: By Agreement /p pWorkload: 100% /p h3Responsabilities /h3 ul liProvide high-level technical support to customers operating WinGD 2-stroke engines under LTSA(Long Term Service Agreement) /li liEnsure timely handling of customer inquiries, investigations, and troubleshooting activities /li liContribute through Root Cause Analysis, technical reporting, and continuous improvement /li liSupport product development activities and cooperate with WIDE Remote Monitoring Centers /li liProvide Technical Customer Support and perform Technical Analysis and Troubleshooting /li liReporting and Documentation /li liProduct Improvement and Knowledge Development /li /ul h3Requirements /h3 ul liB.Sc. or M.Sc. in Mechanical Engineering or equivalent educational background /li liStrong experience and knowledge of 2-stroke marine engines and their operation /li liExperience in field service activities or knowledge of WinGD products so as customer support processes are considered an advantage /li liExperience in technical troubleshooting, performance analysis, and remote investigations /li liStrong analytical mindset with excellent attention to detail and systematic problem-solving skills /li liCustomer-oriented approach with commitment to delivering high-quality technical support /li liExcellent communication and collaboration skills with the ability to work independently /li liGood knowledge of Microsoft Office applications and digital reporting tools /li liStrong command of English, both written and spoken /li liPassion for learning, new technologies, and continuous professional development /li /ul h3Our Offer /h3 ul liAn opportunity to shape the sustainability and environmental impact of the shipping industry. WinGD is on the leading edge of the technology which is shaping the future of the shipping industry /li liA dynamic working environment, blending a long history of technology expertise with industry leading innovation across a global network /li liAward winning and extraordinary products /li liMulti-cultural and interdisciplinary teams offering diverse perspectives and collaborative thinking /li liDynamic and interactive working conditions. WinGD offers a non-hierarchical, agile structure where input and ideas are welcome /li liIn-house technology training and professional development opportunities /li /ul /p #J-18808-Ljbffr
Expert Technical Support LTSA Arbeitgeber: WinGD Ltd.
WinGD ist ein hervorragender Arbeitgeber, der seinen Mitarbeitern in Winterthur ein dynamisches und unterstützendes Arbeitsumfeld bietet. Mit einem starken Fokus auf Mitarbeiterentwicklung und kontinuierlichem Lernen fördert das Unternehmen eine Kultur der Zusammenarbeit und Innovation, die es den Angestellten ermöglicht, ihre Fähigkeiten im Bereich der Cybersicherheit für industrielle Steuerungssysteme zu erweitern. Zudem profitieren die Mitarbeiter von flexiblen Arbeitszeiten und einer attraktiven Vergütung, die die Bedeutung ihrer Rolle in der Sicherstellung der OT-Cyberresilienz anerkennt.
