Sales Director - Digital Experience

Job Title: Sales Director – Digital Experience

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Posting Start Date: 2/17/25

Overview

Background to the role:

Digital Experience practice within Wipro focuses on reinventing experiences across the entire value chain – Build, develop and manage customer experience from strategy, to design, to optimization, across every channel and touchpoint, with expertise in every domain – creating a seamless experience across the customer lifecycle

The DX sales specialist role brings strong SME (subject matter expert) capabilities to understand the client’s business and their challenges / transformation requirements where client can benefit from our offerings across Digital. S/he represents the Digital Experience practice and can integrate with the wider range of services within Wipro.

Job Description

Role & Responsibilities:

• The individual will be accountable for the total DX practice order book across the assigned portfolio of accounts within Swiss region
• Engage with the CXOs and business owners and build strong customer relationships.
• Create a deep understanding of the client’s business, their challenges and strategies.
• Work effectively with globally distributed technical and pre-sales team in shaping proactive opportunities, RFP/RFI responses, solutions and presentations.
• Lead generation working with alliances, marketing and through professional network;
• Scoping of assignments/engagement.
• Work with the account teams to create Business Development Plans for the account and joint execution.
• Support the delivery teams to enable an excellent start.
• Ability to go the extra mile.

Skills & Experience:

• Ideally has 10+ years of relevant business experience gained within a large Consulting or SI organization as either a consultant or sales professional, with at least 5 years of relevant sales experience.
• Proven track record of successful solutioning and sales in the digital and application services domain. Can identify, nurture and close opportunities in the areas of customer experience design, Development of B2C, B2B, B2E Channels (Portals, Mobile apps, Conversational platforms, Immersive Experiences like Metaverse etc.), low-code, Digital Marketing & Commerce, app modernisation, automation and Business process transformation.
• Strong background in the areas of Digital transformation, Design and consulting.
• Executive presence: ability to engage internal and external stakeholders at various levels (including C-Level) to build strong and long-lasting relationships.
• Proven large deal experience, which includes shaping, structuring, winning and leading through the sales cycle.
• Strong presentation and facilitation skills; with the ability to structure and facilitate workshops and develop business cases.
• Outstanding communication (written and oral), collaboration, interpersonal and leadership skills.
• Good team player with inter-personal skills.
• Should be educated to Degree and/or Business Administration level or equivalent.

Rewards & Opportunity:

• Strategically important and highly visible role: As such, success within this role will be noticed and will provide an excellent opportunity to grow within Wipro.
• Job satisfaction: Working for the No.1 provider of integrated business, technology and process solutions right across a global delivery platform.
• Wipro’s growth has been reflected in its unmatched business value to customers through a combination of process excellence, quality frameworks and service delivery innovation. Our culture – a flat, ‘can do’ mentality, open, direct, flexible, entrepreneurial; pioneering; working with quality individuals – exposure to a high calibre client and working with industry leading execs.

Travel: Travel required

Information at a Glance

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Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

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