UC4 Administrator (Contract)

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Title: UC4 Administrator (Contract)

Requisition ID: 2327

Country/Region: DE

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses.

As UC4 Administrator, you are responsible for maintaining and improving Job Scheduling Services IT-Infrastructure Landscape. Your responsibilities include:

• Initiating corrective actions based on customer satisfaction surveys
• Identifying key incidents and collaborating with teams to minimize incidents
• Being the point of contact for tasks in Job Scheduling Services
• Ensuring compliance with defined quality and safety standards
• Performing trend analysis and working with respective teams to minimize incidents, troubleshooting, and vendor coordination
• Supporting incident request handling
• Managing customer project delivery
• Communicating the direct value our capabilities provide to our business partners and customers
• Managing internal and external resources with a team size greater than 40 people
• Mentoring and encouraging skill development of project team members
• Providing detailed performance review input and development recommendations for key contributors

Key tasks:

• Extensive experience in Automic Workload Automation (UC4)
• Very good experience in maintenance of Automic Batch Scheduler
• Strong experience in architecture, design, and implementation of high availability robust Automic’s Automation Engine
• Strong experience in administrative task setup and configuration
• Excellent knowledge of application integrations and security setup for roles and responsibilities of users within UC4

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Applications from people with disabilities are explicitly welcome.

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We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law.

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