Role
The Account Executive (AE) is expected to manage and grow strategic accounts. You will be responsible for directing the organic growth strategy across a strategic account portfolio, including vision setting, annual account planning, identification of key growth opportunities, proactive client value creation, and overall financial health of accounts within your portfolio. The goal is to make the client successful and committed to Wipro’s long‑term through a trusted advisor relationship.
Responsibilities
- The AE develops and strengthens relationships with decision makers and influencers in the account, drives penetration in various functions including outside the CIO, and becomes a trusted IT advisor to the customer, participating in strategic planning.
- The AE builds a trusted group of referable contacts, executes a plan to develop allies and partner allies, builds personal connections and gains access to new contacts, ensuring a balance of customer engagement across business, management, and operations.
- The AE identifies opportunities of growth in the account(s) and leads account strategy and planning, drives penetration in the customer’s business units and maintains a comprehensive account growth strategy, regularly monitoring sales trends and market dynamics and incorporating them into the existing account strategy and plan.
- The AE mentors and nurtures the next line of leadership in the account team, ensuring high customer satisfaction, loyalty and quality of experience, and communicates progress against account plan to all relevant stakeholders.
- The AE ensures cross‑geographic synergies in project management and delivery execution, orchestrates internal resources in sales and delivery to provide an enhanced delivery experience, and conducts regular delivery reviews to prevent cost and schedule overruns.
- The AE monitors key metrics regularly and plans initiatives and actions to achieve cost optimization and improve service standards, identifying potential weak areas in delivery and devising corrective action plans to ensure on‑time and defect‑free delivery.
- The AE optimally utilizes resources toward effective implementation of development and delivery plans.
- The AE showcases Wipro’s solutions as a strategic fit through workshops, presentations and executive meetings, pushing for higher‑value services and solutions aligned with Wipro’s offerings.
Qualifications
- About 15+ years of experience selling IT Services in Tier‑1 or Tier‑2 competitive organizations.
- Strong knowledge of the global delivery model (GDM) and methodologies, familiarity with cross‑selling various service lines to customers.
- Ability to present and interact at all levels, and have consultative sales capability.
- Ability to work and collaborate across other teams in various service lines and anchor together for the account.
- Exposure to delivery, sales, or pre‑sales roles is required.
- Prior experience working with German clients and knowledge of the German language preferred.
- Experience managing a multi‑million USD account across various geos.
- Strong account‑management skills, building and managing client relationships at all levels; good exposure to the manufacturing industry preferred.
Applications from people with disabilities are explicitly welcome.
Disciplinary Manager: Dirk Slootz
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Kontaktperson:
Wipro HR Team