Business Development Director (all genders) 1

The Account Executive is accountable for both farming (up-sell and cross-sell) and delivery in a client/s.

• You will be responsible for driving profitable growth in a Swiss account/s by:
• Developing strategic relationships with decision makers and influencers in the customer’s organization
• Creating and sharing sales success stories
• Ensuring customer satisfaction through world class delivery

Job description

Your mission

The Account Executive is accountable for both farming (up-sell and cross-sell) and delivery in a client/s.

• You will be responsible for driving profitable growth in a Swiss account/s by:
• Developing strategic relationships with decision makers and influencers in the customer’s organization
• Creating and sharing sales success stories
• Ensuring customer satisfaction through world class delivery

Your tasks will include

• The Account Executive develops and strengthens relationships with decision makers and influencers in the account.

He/she drive penetration in various functions including outside CIO.

He/she should become a trusted IT advisor to the customer and should participate in his strategic planning

• The Account Executive builds a trusted group of referable contacts who can vouch Wipro.

He/she executes a plan to develop allies and partner allies, builds personal connections and gains access to new contacts.

He/she ensures a balance of customer engagement across business, management and operations.

• Identifies opportunities of growth in the account/s and leads account strategy and planning.

He/she drives penetration in the customer’s business units and maintains a comprehensive account growth strategy.

He/she regularly monitors sales trends, market dynamics and incorporates into existing account strategy and plan.

• You will be responsible of mentoring and nurturing the next line of leadership in the account team.

He/she ensures high customer satisfaction, loyalty and quality of experience.

You will communicate progress against account plan and other related developments to all relevant stakeholders.

• Ensures cross-geographic synergies in project management and delivery execution.

He/she will be in charge of orchestrating internal resources in sales and delivery to give the customer/s an enhanced delivery experience.

He/she conducts regular delivery reviews to prevent cost and schedule overruns.

• Monitors key metrics on a regular basis and plans for initiatives and actions to be taken up to achieve cost optimization and improve service standards.

He/she identifies potential weak areas in the delivery and devises corrective action plans to ensure on time and defect free delivery

• He/she optimally utilizes the resources towards effective implementation of development and delivery plans
• He/she showcases Wipro’s solutions as a strategic fit got the customer organisation through workshops, presentations and executive meetings.

You will push for higher value services and solutions to the customer in line with Wipro’s offerings.

Skills and experience

• At least 15 years of experience in managing big accounts in the IT professional services field
• Experience in global service delivery models
• Strong background in selling Application Servicess, Engineering services, Digital and AI preferred
• Experience in handling customers in Manufacturing/Pharma/Retail/consumer domains preferred
• Fluency in English. Fluency in German language preferred.
• Excellent ability to communicate effectively along vertical and horizontal lines internally and in client organization
• Previous experience in managing 15+ million USD accounts/P&L Portfolio

Reinvent your world.

We are building a modern Wipro.

We are an end-to-end digital transformation partner with the boldest ambitions.

To realize them, we need people inspired by reinvention.

Of yourself, your career, and your skills.

We want to see the constant evolution of our business and our industry.

It has always been in our DNA - as the world around us changes, so do we.

Join a business powered by purpose and a place that empowers you to design your own reinvention.

Come to Wipro.

Realize your ambitions.

Applications from people with disabilities are explicitly welcome.

#J-18808-Ljbffr