Salesforce CRM Solution Architect (m/f/d)

Wir, die Witt-Gruppe, sind mit unseren rund 3500 Mitarbeiter*innen ein erfolgreicher internationaler Omnichannel-Händler im Bereich Fashion und Teil der weltweit agierenden Otto Group. Mit 10 Marken, 22 Online-Shops und über 125 Filialen bewegen wir uns in einem attraktiven Wachstumsmarkt und gestalten die Shopping-Welt unserer Zielgruppe 50+.

Als prämierter Top-Arbeitgeber bieten wir Dir die beste Zeit im Job: attraktive Zukunftsperspektiven und Entwicklungsmöglichkeiten sowie ein dynamisches und motivierendes Arbeitsumfeld voller Möglichkeiten, selbst mitzugestalten und eigene Ideen umzusetzen.

Would you like to contribute your CRM expertise to one of the largest transformation projects of the Witt Group and become part of our newly established Center of Excellence? If you want to offer innovative software solutions that focus on our customers and customer service, then we are looking for YOU!

Are you ready to design the perfect omnichannel solution architecture for our customer service in the Salesforce Service Cloud? Taking responsibility, implementing innovative ideas, and pioneering customer service processes are exactly your thing? Do you thrive in a dynamic, agile environment and strive to provide our customers with the best possible experience? Your openness and good communication skills set you apart, and you have a comprehensive understanding of how the fashion and retail business is represented in the standard processes of Salesforce CRM?

Then apply now as a Salesforce CRM Solution Architect (m/f/d) and strengthen our CRM team in the implementation of Salesforce, taking responsibility for the technical architecture of our CRM environment. Take the opportunity to actively shape the future of the Witt Group!

Would you like to get to know your future manager and team members before applying and gain exclusive insights into everyday working life and current projects? Then register now for the JobTalk and exchange ideas directly over lunch in our company restaurant or virtually.

For us, it is a given that you can take advantage of mobile office and remote work in your job. We enable work with mobile devices wherever the activity allows and ensure effective teamwork, supported by modern communication tools and regular virtual meetings.

• Strategically advise on the alignment and design of our Salesforce CRM solutions to support corporate objectives
• Conceptualize complex Salesforce solution designs, taking into account platform features and limitations
• Develop and design end-to-end architectures, considering best practices, scalability, and performance of the Salesforce CRM landscape
• Analyze business processes and develop a scalable and future-proof Salesforce architecture
• Ensure seamless integration of the Salesforce platform into the IT landscape
• Work closely with our enterprise architects, development teams, and business stakeholders to ensure optimal implementation of solutions

• Over 7 years of experience in building complex application projects on the Salesforce platform as a technical consultant, developer, or architect
• Extensive knowledge of features, limitations, and best practices, as well as experience in integrating Salesforce (e.g., REST/SOAP APIs, Mulesoft)
• Ability to conceptualize and successfully implement complex system architectures, combined with solid knowledge in software architecture and system design
• Good understanding of applying IT security guidelines and cloud technologies
• Experience with technologies and tools for product development of Salesforce CRM solutions (Apex, Lightning, Visualforce) and practical experience with Salesforce DevOps processes (Salesforce DX, CI/CD pipeline)
• Application-focused and customer-oriented work mentality, along with strong team orientation and communication skills
• Excellent German and English language skills, both written and spoken

• At our company, you can expect short communication paths, a company-wide informal culture, and numerous opportunities for involvement and personal and professional development – all of which define the Witt spirit!
• Flexible working hours, time tracking, and flexitime, as well as mobile office options, allow you to optimize your workday for peak performance.
• Work independently or with your colleagues wherever it suits you best: in a co-working space, think tank, or even on our rooftop terrace in good weather. Discover our work environments here.
• Experience team spirit through our company sports offerings and treat your back to some care after a match (or important meeting) with one of our massage chairs or a visit from our in-house masseur.
• Benefit not only from the Witt Group but also from the Otto Group—with perks like discounted employee purchases at many group companies and enriching knowledge transfer.
• Become part of the Witt team and explore what else we have to offer! Spoiler: Our cafeteria team ensures a varied lunch break.