Finde einen Job 
Finde eine Ausbildung 
Top Arbeitgeber 
Top Universitäten 
Für Unternehmen Auf einen Blick
- Aufgaben: Manage top-tier restaurant accounts and foster strong partner relationships.
- Arbeitgeber: Join Wolt, one of Europe’s fastest-growing tech companies.
- Mitarbeitervorteile: Enjoy flexible hours, 30 days vacation, and a cool office in Berlin.
- Warum dieser Job: Be part of a dynamic team driving success for partners and customers alike.
- Gewünschte Qualifikationen: Experience in account management with a service-first and analytical mindset required.
- Andere Informationen: Work independently while enjoying various perks like sports club membership and team events.
Das voraussichtliche Gehalt liegt zwischen 43200 - 72000 € pro Jahr.
Company Description
Wolt is a Helsinki-based technology company that provides an online platform for consumers, merchants and couriers. It connects people looking to order food and other goods with people interested in selling and delivering them. To enable this, Wolt develops a wide range of technologies from local logistics to retail software and financial solutions – as well as operating its own grocery stores under the Wolt Market brand. Wolt’s products include Wolt+ (subscription service for customers), Wolt for Work (meal benefits and office deliveries for companies), Wolt Drive (fast last-mile deliveries for merchants) and Wolt Self-Delivery (service for merchant partners with their own delivery staff). Wolt’s mission is to make cities better by empowering and growing local communities. Wolt was founded in 2014 and joined forces with DoorDash in 2022. DoorDash operates in 31 countries today, 27 of which are with the Wolt product and brand.
So, why work at Wolt?
At Wolt, We’re About Getting Things Done. You’ll probably enjoy it here if you like taking ownership, developing yourself and being around friendly, humble and ambitious people.
We work hard to make cities into better places, and it’s pretty cool seeing us grow every week. If you’re passionate about building things that just… work, Wolt might be for you.
Our Commitment to Diversity, Equity & Inclusion
We want to have all sorts of people in our team – people like you and me, and people different from you and me. To be able to work with diverse teammates – when it comes to gender, age, ethnicity, life background, sexual orientation, political views, religion, or any other personal trait – we consciously aim to offer equal opportunity for everyone to work with us. This is because we believe diverse teams make the most thought-through decisions and build things in the most inclusive way.
Join us today to build Wolt together.
Job Description
Are you an experienced and strategic account manager with a true ‘service first’ and analytical mindset? Does a varied and challenging role in one of Europe’s fastest-growing companies interest you? If so, then we’d love to chat!
Our Account Management team lies at the heart and soul of Wolt, ensuring all our existing restaurant partners and Wolt’s success in Germany. As Wolt grows both in scale and scope of offering, the strength of our account management engine must grow with it.
As a Key Account Management team member, you will manage an exclusive portfolio of top-tier restaurant accounts. Your mission is to forge stronger bonds, help your partners succeed, drive profitability, and enhance operational effectiveness across your portfolio by leveraging a continuously expanding suite of technologically advanced products and services.
You’re excited about this opportunity because you will…
- Take care of your own restaurant portfolio.
- Develop and foster strong partner relationships with stakeholders across all seniority levels of mid to large national brands.
- Regularly report and identify performance improvement opportunities with your partners e.g in MBRs and QBRs to derive actionable insights for C-Level. Aim to ensure that we jointly deliver the best experience for Wolt’s customers.
- Promote and negotiate on new services and marketing campaigns to existing partners.
- Work closely with the marketing, operations and your restaurant partners to plan and execute various events.
- Analyze the local market on an ongoing basis and actively monitor what our competitors are doing and report back.
What we offer
- Cool office in Berlin.
- Independent work in a dynamic, international team.
- A fast-growing tech company with many career opportunities.
- Attractive salary package.
- Discount on Wolt orders.
- Modern work equipment.
- Various soft drinks, coffee, and fruits in the office.
- Urban Sports Club membership subsidy.
- Weekly all-hands meetings and regular team events.
- Flexible working hours policy + 30 days of paid vacation.
Qualifications
- Fluent in German and good English skills.
- 3+ years experience in Key Account, Supplier, or Vendor Management.
- Understanding of sales principles and ability to deliver excellent partner experience.
- Strong (verbal and written) communication skills with an ability to build relationships.
- Good time-management skills with a problem-solving attitude.
- Excellent interpersonal skills with the ability to adapt the tone to suit the audience.
- High sense of ownership and proactivity.
- Knowledge or previous exposure to analytical dashboards (ex. Looker, Power BI) or data-driven decision-making.
- Advanced Microsoft Excel / Google Sheets knowledge.
It’s even a plus if you have…
- Knowledge or previous experience in the Restaurant, Food and Beverage, Hospitality or related industries.
- Experience from working with a CRM system.
- Experience with content creation, editing, or marketing.
- Experience with Google Workspace.
Additional Information
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!
Please note that we do not accept applications sent by mail. You should submit your application through our careers website.
#J-18808-Ljbffr
Key Account Manager (m/w/d) Arbeitgeber: Wolt
Kontaktperson:
Wolt HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Key Account Manager (m/w/d)
✨Tip Number 1
Fokussiere dich auf deine Kommunikationsfähigkeiten. Als Key Account Manager ist es entscheidend, starke Beziehungen zu Partnern aufzubauen. Übe, wie du deine Ideen klar und überzeugend präsentieren kannst, um das Vertrauen deiner Stakeholder zu gewinnen.
✨Tip Number 2
Informiere dich über die neuesten Trends im Bereich der Gastronomie und Technologie. Zeige in Gesprächen, dass du die Branche verstehst und bereit bist, innovative Lösungen anzubieten, die den Erfolg deiner Restaurantpartner fördern.
✨Tip Number 3
Bereite dich darauf vor, konkrete Beispiele für deine bisherigen Erfolge im Account Management zu teilen. Überlege dir, wie du durch deine analytischen Fähigkeiten und strategisches Denken zur Verbesserung der Leistung deiner Partner beigetragen hast.
✨Tip Number 4
Netzwerke aktiv mit anderen Fachleuten in der Branche. Besuche Veranstaltungen oder Webinare, um Kontakte zu knüpfen und mehr über die Herausforderungen und Chancen im Account Management zu erfahren. Dies kann dir helfen, wertvolle Einblicke zu gewinnen und dich von anderen Bewerbern abzuheben.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Key Account Manager (m/w/d)
Tipps für deine Bewerbung 🫡
Understand the Role: Make sure to thoroughly read the job description for the Key Account Manager position. Highlight the key responsibilities and required skills, and think about how your experience aligns with them.
Tailor Your CV: Customize your CV to reflect your relevant experience in account management, particularly in the restaurant or tech industry. Use specific examples that demonstrate your ability to build relationships and drive profitability.
Craft a Compelling Cover Letter: Write a cover letter that showcases your analytical mindset and service-first approach. Mention your enthusiasm for working with top-tier restaurant accounts and how you can contribute to Wolt's success.
Highlight Relevant Achievements: In both your CV and cover letter, include quantifiable achievements from your previous roles. For example, discuss how you improved partner performance or successfully launched marketing campaigns.
Wie du dich auf ein Vorstellungsgespräch bei Wolt vorbereitest
✨Showcase Your Analytical Skills
As a Key Account Manager, you'll need to demonstrate your analytical mindset. Prepare examples of how you've used data to drive decisions and improve performance in previous roles. Be ready to discuss specific metrics and outcomes.
✨Emphasize Relationship Building
Wolt values strong partner relationships. Share stories that highlight your ability to build and maintain relationships with stakeholders at various levels. Discuss how you’ve successfully navigated challenges with partners in the past.
✨Understand the Market Landscape
Research Wolt's position in the market and its competitors. Be prepared to discuss your insights on industry trends and how they could impact Wolt's strategy. This shows your proactive approach and genuine interest in the role.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills. Think about potential challenges you might face in managing restaurant accounts and how you would address them. This will demonstrate your strategic thinking and readiness for the role.
