Merchant Onboarding Specialist
Merchant Onboarding Specialist

Merchant Onboarding Specialist

Wien Vollzeit 32000 - 44800 € / Jahr (geschätzt) Kein Home Office möglich
Wolt

Auf einen Blick

  • Aufgaben: Help onboard restaurant and retail partners, ensuring their success on Wolt's platform.
  • Arbeitgeber: Wolt is a tech company revolutionizing local logistics and retail since 2014.
  • Mitarbeitervorteile: Enjoy a competitive salary, diverse team culture, and opportunities for personal growth.
  • Warum dieser Job: Join a mission-driven team that values ownership and community impact while working in a fun environment.
  • Gewünschte Qualifikationen: Fluent in German and English with strong interpersonal skills and a knack for detail.
  • Andere Informationen: Diversity is key at Wolt; we welcome all backgrounds to create an inclusive workplace.

Das voraussichtliche Gehalt liegt zwischen 32000 - 44800 € pro Jahr.

The Merchant Onboarding Specialist works in close cooperation with the Partnership Managers as well as Restaurant and Retail Development teams to help our restaurant and retail partners maximize their opportunity for success.

The Merchant Onboarding Associate is responsible for assisting our restaurant and retail partners in onboarding their venues, ensuring their menus are updated on the platform and offering general day-to-day support.

Day-to-day Responsibilities:

  1. Onboarding venues into Wolt’s Platform, including contracts, photography, menu, translation, and Wolt app training.
  2. Building relationships with our restaurant and retail partners by training them on using our systems and keeping them up to speed on any updates.
  3. Ensuring our portfolio of restaurants and retail shops reach the highest Wolt service standards by conducting frequent quality and satisfaction checks.
  4. Developing our restaurant and retail partners and their business by using our collected user data.
  5. Being responsible for ensuring our menu platform is always up to date with text and visuals that reflect the Wolt brand.
  6. Managing equipment inventory.

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Merchant Onboarding Specialist Arbeitgeber: Wolt

Wolt is an exceptional employer that fosters a vibrant and inclusive work culture in the heart of Vienna. With a strong commitment to employee growth, we provide ample opportunities for professional development while ensuring our team members feel valued and supported. Join us to be part of a dynamic company that not only empowers local communities but also encourages you to take ownership and thrive in your career.
Wolt

Kontaktperson:

Wolt HR Team

StudySmarter Bewerbungstipps 🤫

So bekommst du den Job: Merchant Onboarding Specialist

✨Tip Number 1

Familiarize yourself with Wolt's platform and services. Understanding how the onboarding process works and the specific features of Wolt's offerings will help you demonstrate your knowledge during the interview.

✨Tip Number 2

Showcase your interpersonal skills by preparing examples of how you've successfully built relationships in previous roles. Wolt values strong communication, so be ready to discuss how you adapt your tone and approach to different audiences.

✨Tip Number 3

Highlight any experience you have with training or supporting partners. Being able to illustrate your ability to guide others through processes will be crucial for the Merchant Onboarding Specialist role.

✨Tip Number 4

Prepare to discuss your time management strategies. Since the role requires efficient task prioritization, sharing specific techniques you've used to manage multiple responsibilities will demonstrate your suitability for the position.

Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Merchant Onboarding Specialist

Technical Ability
Logical Thinking
Aesthetic Sense
Interpersonal Skills
Adaptability
Attention to Detail
Service Orientation
Fluency in German and English
Time Management
Task Prioritization
Training and Development Skills
Relationship Building
Quality Assurance
Data Analysis

Tipps für deine Bewerbung 🫡

Understand the Role: Take the time to thoroughly read the job description for the Merchant Onboarding Specialist position. Understand the key responsibilities and qualifications required, as this will help you tailor your application.

Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience you have in onboarding, customer support, or working with restaurants and retail partners. Use specific examples to demonstrate your skills and achievements.

Showcase Your Interpersonal Skills: Since the role requires excellent interpersonal skills, make sure to include examples of how you've successfully built relationships in past roles. This could be through training, support, or collaboration with teams.

Tailor Your Application: Customize your cover letter to reflect Wolt's mission and values. Mention why you are passionate about making cities better and how you align with their commitment to diversity and inclusion.

Wie du dich auf ein Vorstellungsgespräch bei Wolt vorbereitest

✨Understand Wolt's Mission

Make sure you familiarize yourself with Wolt's mission to empower local communities. Be prepared to discuss how your values align with this mission and how you can contribute to making cities better.

✨Showcase Your Technical Skills

As a Merchant Onboarding Specialist, you'll need strong technical abilities. Be ready to provide examples of how you've used technology in previous roles, especially in onboarding or training scenarios.

✨Demonstrate Interpersonal Skills

Wolt values excellent interpersonal skills. Prepare to share experiences where you've successfully built relationships with partners or clients, and how you adapted your communication style to suit different audiences.

✨Highlight Your Organizational Skills

Time management and task prioritization are crucial for this role. Discuss specific strategies you use to stay organized and manage multiple tasks effectively, especially in a fast-paced environment.

Merchant Onboarding Specialist
Wolt
Wolt
  • Merchant Onboarding Specialist

    Wien
    Vollzeit
    32000 - 44800 € / Jahr (geschätzt)

    Bewerbungsfrist: 2027-01-10

  • Wolt

    Wolt

    1000 - 5000
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