ppWorldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution. /ph3The Opportunity /h3pAbout the role We are seeking a Technical Customer Consultant (fixed-term) to own and drive customer rollouts end-to‑to‑end. You will translate requirements into robust technical solutions, design and validate integrations, conduct testing (including bug fixing), and perform thorough analyses to improve delivery quality and outcomes. You’ll collaborate closely with Product, Engineering, Sales, Support, and Security, applying Worldline solution concepts in real engagements and ensuring rapid adoption by customers. /ph3Day-to-Day Responsibilities /h3ulliRollouts leadership: plan, coordinate, and execute customer rollouts from kickoff to go‑live and post‑implementation reviews; develop rollout roadmaps and cutover plans. /liliSolution design: translate customer needs into technical architectures and integration solutions. /liliTesting and quality assurance: design test cases, execute end‑to‑end and tactical tests, validate integration points, and ensure compliance with requirements. /liliBug management: reproduce, triage, and track defects; collaborate with engineering to implement fixes and verify resolutions. /liliAnalysis and reporting: measure outcomes against KPIs, perform root‑cause analysis, capture lessons learned, and propose optimization actions. /liliDemos and workshops: deliver technical demonstrations and customer‑focused solution sessions. /liliDocumentation: maintain technical guides, integration playbooks, and knowledge base articles. /liliClient enablement and go‑live support: enable customers for successful adoption; provide hands‑on go‑live assistance. /liliChange management and risk mitigation: manage changes, communicate impacts, and address risks proactively. /liliTravel: occasional on‑site support for critical rollouts or workshops. /li /ulh3Who Are We Looking For /h3pWe look for big thinkers. People who can drive positive change, step up and show what’s next – people with passion, can‑do attitude and a hunger to learn and grow. In practice this means: /ph3Must-have qualifications /h3ulliDegree in Computer Science, Engineering, or a related field, or equivalent practical experience. /lili3+ years in a technical customer‑facing role, with proven rollout experience from start to finish. /liliStrong technical foundation in integrations and technical solutioning. /liliExperience with delivering technical demos, creating solution designs, and writing technical documentation. /liliTroubleshooting and debugging skills; ability to communicate findings clearly to both technical and non‑technical audiences. /liliProficient in English; German and French. /liliCustomer focus, structured work style, and the ability to collaborate across teams; willingness to travel as needed. /li /ulh3Nice-to-have /h3ulliNetwork knowledge. /liliStrong communication and stakeholder management. /liliAnalytical mindset with problem‑solving and decision‑making capabilities. /liliAdaptability, resilience, and the ability to manage multiple rolling projects. /liliTeam player with a collaborative mindset and the ability to influence without authority. /liliFlextime mobile working within Switzerland /liliCompany pension plan /liliIndividual training programs /liliJob bike diverse range of employee discounts /liliMobility and food subsidies /liliGood public transport connections and free parking (location‑specific) /liliRegular employee events /liliPossible participation in the Innovation Festival @ Worldline /liliEmployee Share Program: We win together as a team, and our long‑term incentive plans are crafted to give every Worldline a financial stake in the business they are helping to grow /liliSustainable, international company culture /li /ulh3Shape the evolution /h3pWe are pushing towards the next frontiers of payments technology, and we look for big thinkers to join our journey. People with passion, can‑do attitude and a hunger to learn and grow. Here you’ll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. And with our empowering culture, strong technology and extensive training opportunities, we help you accelerate your career. Wherever you decide to go. Join our global team of over 18,000 innovators across 40+ countries, and shape a tomorrow that is yours to own. /ppWe are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics. /p /p #J-18808-Ljbffr
Technical Customer Consultant Arbeitgeber: Worldline Switzerland
Worldline Schweiz bietet eine dynamische und unterstützende Arbeitsumgebung, in der Innovation und Teamarbeit großgeschrieben werden. Als Tech Rollout Lead profitieren Sie von umfangreichen Weiterbildungsmöglichkeiten und einer Kultur, die persönliches Wachstum fördert. Zudem genießen Sie die Vorteile eines stabilen Unternehmensstandorts in der Schweiz, der Ihnen nicht nur berufliche Sicherheit, sondern auch eine hervorragende Work-Life-Balance bietet.
