Operation Manager

Direct message the job poster from Xiaomi Technology

Senior Recruiter | Overseas Recruitment, Technical Recruitment

Responsibilities

1. Operational Management
   • Develop and implement operational strategies, procedures, and best practices
   • Oversee day-to-day operations to ensure the smooth functioning of the studio
   • Monitor and manage workflow to ensure timely completion of projects
   • Ensure the studio is equipped with the necessary resources, tools, and materials
2. Project Management
   • Coordinate with project managers and design teams to streamline project processes
   • Track project progress, identify potential delays, and implement solutions to mitigate risks
   • Ensure projects are delivered within scope, budget, and timeline
   • Lead, mentor, and develop the operations team, fostering a collaborative and high-performance culture
   • Conduct regular performance reviews and provide feedback to team members
   • Facilitate continuous professional development and training opportunities for the team
   • Oversee budgeting, forecasting, and financial planning for operational activities
   • Monitor and control operational costs, identifying opportunities for cost-saving and efficiency improvements
   • Work with the finance department to ensure accurate financial reporting
3. Relationship Management
   • Maintain strong relationships with HQ, ensuring their needs are met and expectations are exceeded
   • Address concerns and feedback promptly and effectively
   • Collaborate with the sales and marketing teams to support client acquisition and retention
4. Quality Control
   • Implement and monitor quality control processes to ensure the highest standards of design and delivery
   • Conduct regular audits and reviews of projects to ensure compliance with industry standards and client specifications
5. Strategic Planning
   • Contribute to the studio\’s strategic planning and decision-making processes
   • Identify and pursue opportunities for business growth and development
   • Stay updated with industry trends and innovations to keep the studio competitive

Qualifications

1. Qualifications
   • Major in Business Administration, Operations Management, Design, or a related field
   • Proven experience in operations management, preferably within a design studio or creative agency
   • Strong leadership and team management skills
   • Excellent organizational and multitasking abilities
   • Proficiency in project management software and tools
   • Exceptional communication and interpersonal skills
   • Ability to work under pressure and meet tight deadlines
   • Financial acumen and experience with budgeting and financial reporting
   • Knowledge of design software and tools (e.g., Adobe Creative Suite)
   • Experience with lean management and process improvement methodologies
2. Conditions
   • Fluent in Mandarin and English, German is a plus
   • Based in Munich studio with occasional travel to the main headquarters and other locations as required
   • May involve working extended hours to meet project deadlines
3. Reports to design director

*Note : Please attach your CV in English.

Seniority level

Associate

Employment type

Full-time

Job function

Project Management

Industries

Motor Vehicle Manufacturing

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