Senior Technical Documentation Specialist (m/w/d) 80-100%

ul liXovis is an international market leader in people flow. Our hardware and software solutions help companies worldwide measure, analyze and efficiently manage the flow of people – for example, at airports, in retail, on public transport and in building management., /li liWe are looking for a Senior Technical Documentation Specialist to join our Product Management Documentation team. Based in Zollikofen, Bern, you will work closely with colleagues across our Zollikofen and Berlin offices /li liIf you have a strong understanding of products, users, and markets, and know how to deliver the right technical information in the right format at the right time, we'd love to hear from you /li /ul pFlexible working hours and hybrid working options /p ul li40-hour work week and 5 weeks of annual leave with additional half-days off on select holidays /li liModern, centrally located office right next to Zollikofen railway station /li liFree parking /li liRegular team events, such as ski weekends and after-work gatherings /li liOpen, collaborative culture where colleagues support each other and ideas are welcome /li liAttractive employee benefits and pension plans /li /ul pResponsibility for creating, maintaining and continuously developing technical product and customer documentation for our products in Switzerland and Germany throughout the entire product lifecycle /p ul liContinuous improvement of documentation quality as well as identification of opportunities for automation and optimization /li liCreation of user manuals, installation guides, online help, knowledge base articles, release documentation, training materials and digital learning content /li liCreation and maintenance of technical graphics, process illustrations and visual documentation content /li liDevelopment of documentation concepts for different products, markets and use cases, as well as further development of documentation standards /li liEnsuring that regulatory and market-specific requirements for product documentation are met /li liAnalysis of customer feedback, support requests and product feedback to identify and close documentation gaps /li /ul pSeveral years of experience in technical documentation, ideally in an international B2B environment, including the creation of technical product and customer documentation for hardware and software products /p ul liAlternatively, a degree in Technical Writing, Technical Communication, Computer Science, Engineering or a comparable qualification /li liStrong technical understanding and the ability to present complex topics in a clear, structured way /li liVery good knowledge of Adobe InDesign, Atlassian Confluence and Jira, including Service Management, as well as experience with AI tools /li liExperience in creating graphical and visual documentation content /li liUnderstanding of regulatory requirements, applicable standards and market-specific requirements for technical product documentation /li liVery good written and spoken English skills; German language skills are an advantage /li /ul pRobin Kaufmann, Human Resources, , /p #J-18808-Ljbffr