Sales Coordinator (Bilingual, English/German)

• Yext is redefining how enterprise brands grow in an AI-first world, and we’re looking for a Sales Coordinator to sit at the heart of our enterprise sales pods
• This role is an evolution of the traditional BDR: less high-volume outbound, more deep account intelligence, AI-powered sales coordination, and building MCP-enabled workflows that help enterprise sales teams operate more effectively
• You will build a living understanding of your assigned accounts, keep the sales engine running smoothly, and use AI as your primary workflow tool, operating at a depth and scale that would otherwise be impossible
• Develop a living understanding of your assigned accounts, keep the sales engine running smoothly, and use AI as your primary workflow tool. You’ll create and leverage MCP integrations and AI workflows to automate research, monitor buying signals, and surface insights at a depth and scale that would otherwise be impossible
• Monitor earnings calls, press releases, LinkedIn activity, and trade press for each assigned account, tracking leadership changes, new hires, restructures, and other organisational signals
• Quickly identify what is commercially relevant from a high volume of information e.g. A CMO announcing a digital transformation programme becomes a pod trigger within 48 hours
• Use AI as a primary workflow tool for research, signal detection, summarisation, and stakeholder mapping, including building MCP integrations and AI workflows that automate research and monitoring at scale
• Use Yext’s internal Scout tool to run analyses of how target accounts show up in AI and traditional search (AEO/GEO), turning findings into insight the pod can use in outreach and meetings
• Build and maintain account intelligence dashboards, relationship maps, and strategic account plans in partnership with AEs and Customer Success, keeping them current and actionable
• Own the stakeholder map for assigned accounts, identifying champions, influencers, and decision-makers across marketing, digital, AI, customer experience, and IT
• Build and maintain relationships with operational stakeholders below C-suite level
• Help the pod spot gaps in account coverage, flagging when we rely too heavily on a single contact
• Keep stakeholder maps and account plans current as organisations change. Executive engagement sits with the AE; your role is to map the right people so the pod knows exactly who to engage
• Coordinate scheduling for demos, discovery calls, and executive meetings across time zones
• Prepare and customise sales decks, proposals, and pricing sheets, and provide basic solutions engineering support such as demo preparation and environment setup
• Support executive engagement prep by providing intelligence on the individuals the pod is meeting with
• Act as the first point of contact for inbound sales enquiries, qualifying leads and routing them to the right person
• Liaise with Marketing on content and upcoming activity, and keep a strong two-way feedback loop on what’s working
• Maintain clean, accurate data in Salesforce
• Track lead conversion, deal velocity, and pipeline progression
• Initiate deliberate, highly personalised outreach to specific individuals at specific moments, with a clear reason for engaging
• Reach out when the pod identifies a relevant trigger: a new role, public announcement, event appearance, or strategic initiative
• Follow up on warm signals from marketing activity with a specific, insight-led message
• Set up introductory conversations between operational contacts and the pod, and facilitate customer introductions where an existing relationship can open a door
• Identify and secure attendance at targeted events or hosted experiences, attending where a target account contact is present to establish or deepen a relationship

Benefits

• Comprehensive Benefits Programme: Our top priority is maintaining our employees’ and their families’ health and well-being. We offer a robust benefits program, including top-quality health insurance (medical, dental, and vision), paid parental leave, a 401(k) with a match or retirement pension plan, equity, commuter benefits, and more
• Invested in Your Wellbeing: In addition to our top-tier benefits, we offer a holistic wellness program with physical and mental health perks that go beyond the basics. A few employee-favorite perks are our premium, no-cost Calm subscription for relaxation and mindfulness and monthly ClassPass credits for everything from workouts to wellness experiences (cold plunge or massage, anyone?). Run out of credits? No sweat — you can snag more at a discounted rate!
• Collaborative Workspaces: Yext has workspaces in some of the world’s greatest cities — from our HQ in New York City to those in Budapest, Greater Washington DC, Hyderabad, London, and Paris. Many teams follow a hybrid work model, giving employees the flexibility to work remotely while also connecting in person at any of our offices. These modern, vibrant spaces are designed for collaboration, fostering the spontaneous interactions and knowledge-sharing that define our global culture.
• Stay Informed: Our leadership team prioritizes transparency at every level, keeping employees informed through newsletters, regular updates, and quarterly company-wide meetings. These forums dive into industry trends, celebrate wins, break down post-earnings results, and outline what’s ahead.
• Life-Work Balance: We’re all about working hard and having fun, but we know there’s no pause button when the workday ends. Our employees wear many hats — parents, caregivers, mentors, volunteers, and more — and we’re dedicated to helping blend the best of both worlds. That’s why we offer flexible vacation, paid holidays, and sick days, giving you the time to recharge and focus on what matters most with the people you love most.
• Upward Mobility: Career growth isn’t just encouraged at Yext — it’s a priority. With internal mobility at the heart of our culture, over 20% of our hires in 2024 came from within! Through our Upward Mobility program, we invest in our people by providing opportunities to explore new roles, expand skills, and take on fresh challenges. Whether you’re looking to grow in your current role or take your career in a new direction, we’re here to support your journey every step of the way.

Excellent written communication and the judgement to spot what matters commercially in a high volume of informationStrong organisational skills and comfort coordinating across AEs, Marketing, and Customer SuccessCuriosity about how enterprise organisations work: buying groups, agency relationships, and decision-making dynamicsHigh proficiency with AI tools for research, summarisation, and workflow automation. You use AI daily as a core part of how you work, not as an occasional aid1 to 3 years in sales development, sales operations, or a sales coordination role, ideally in B2B SaaSFluency in English and German (written and spoken)Experience with Salesforce or a similar CRM, and strong data hygiene instincts