Auf einen Blick
- Aufgaben: Lead and manage quality assurance and team performance in a remote setting.
- Arbeitgeber: Yoummday is an innovative company transforming the contact center industry since 2016.
- Mitarbeitervorteile: Enjoy flexible remote work, fair pay, and a fun, dynamic work culture.
- Warum dieser Job: Join a revolutionary team that values motivation and creativity while making a real impact.
- Gewünschte Qualifikationen: Experience in quality management and team leadership is preferred.
- Andere Informationen: Be part of a game-changing company where your contributions truly matter.
Das voraussichtliche Gehalt liegt zwischen 36000 - 60000 € pro Jahr.
Freelance Quality & Team Manager (m/w/d) remote
You made my day!
…become a daymaker! Take advantage of the opportunity to help us revolutionise the contact centre industry.
We are a game changer – innovative, contemporary and different. A company where it’s fun to be a customer, a talent but also an employee. At our Munich location, we develop forward-looking solutions for the contact center industry. In Sofia we implement our products for our customers.
Yoummday takes a completely different approach. Since we were founded in 2016, we committed ourselves to fair and reliable remuneration as well as tasks that motivate our independent talents. All of this frees our customers from inflexibility and high costs.
We have revolutionized the contact center industry. Join the revolution. Become a daymaker.
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Freelance Quality & Team Manager (m/w/d) remote Arbeitgeber: Yoummday GmbH
Kontaktperson:
Yoummday GmbH HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Freelance Quality & Team Manager (m/w/d) remote
✨Tip Number 1
Finde heraus, was Yoummday von anderen Unternehmen im Bereich Contact Center unterscheidet. Informiere dich über ihre innovativen Ansätze und Werte, um in deinem Gespräch zu zeigen, dass du die Philosophie des Unternehmens verstehst und teilst.
✨Tip Number 2
Bereite Beispiele aus deiner bisherigen Erfahrung vor, die deine Fähigkeiten im Qualitätsmanagement und Teamführung demonstrieren. Zeige, wie du Teams motiviert und qualitativ hochwertige Ergebnisse erzielt hast, um deine Eignung für die Rolle zu unterstreichen.
✨Tip Number 3
Nutze dein Netzwerk, um mehr über die Unternehmenskultur bei Yoummday zu erfahren. Sprich mit aktuellen oder ehemaligen Mitarbeitern, um wertvolle Einblicke zu gewinnen, die dir helfen können, dich besser auf das Gespräch vorzubereiten.
✨Tip Number 4
Sei bereit, über deine Vision für die Zukunft des Contact Centers zu sprechen. Überlege dir innovative Ideen, die du in die Rolle einbringen könntest, um zu zeigen, dass du nicht nur die Anforderungen erfüllst, sondern auch einen Mehrwert für das Unternehmen schaffen kannst.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Freelance Quality & Team Manager (m/w/d) remote
Tipps für deine Bewerbung 🫡
Understand the Company Culture: Before applying, take some time to understand Yoummday's unique approach to the contact center industry. Highlight how your values align with their commitment to fair remuneration and innovative solutions in your application.
Tailor Your CV: Make sure your CV reflects your experience in quality management and team leadership. Use specific examples that demonstrate your ability to motivate and manage independent talents, as this is crucial for the role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Share why you want to be a part of the revolution in the contact center industry and how you can contribute to making every day a great day for customers and employees alike.
Highlight Relevant Skills: Emphasize skills that are particularly relevant to the role, such as communication, problem-solving, and team management. Provide concrete examples of how you've successfully applied these skills in previous roles.
Wie du dich auf ein Vorstellungsgespräch bei Yoummday GmbH vorbereitest
✨Understand the Company Culture
Before your interview, take some time to research Yoummday's unique approach to the contact center industry. Familiarize yourself with their values and mission to show that you align with their innovative and contemporary spirit.
✨Highlight Your Experience
As a Freelance Quality & Team Manager, it's crucial to showcase your relevant experience in quality management and team leadership. Prepare specific examples of how you've successfully managed teams and improved quality in previous roles.
✨Demonstrate Flexibility and Adaptability
Yoummday values independence and flexibility. Be ready to discuss how you've adapted to changing circumstances in your past work and how you can bring that adaptability to their team.
✨Prepare Questions for Them
Show your interest in the role by preparing thoughtful questions about the company's future projects, team dynamics, and how they measure success. This will demonstrate your enthusiasm and proactive attitude.