Senior Data Analyst - Size & Fit (all genders)

At Zalando, we believe that an article that doesn’t fit well is the wrong article for our customers. As a Senior Data Analyst in the Size & Fit team, you will play a key role in addressing the challenge of finding the right fit in online shopping. Our mission involves gaining a deep understanding of customers’ preferences related to size and fit, as well as a comprehensive knowledge of the assortment attributes and measurements from our brands. The real magic happens when we successfully match both.

In this role, you will collaborate closely with the Engineering and Applied Science team and act as a bridge to Product, Business. You will measure and analyze how the solutions we provide to our customers are impacting our business, and your insights will enable strategic commercial decisions at Zalando. Would you like to bring in your skills to shape a great experience for millions of customers when buying clothes online?

ABOUT SIZE & FIT

At Zalando, we deeply understand that Size Matters. We are excited to use our unique and large article and customer datasets to tackle this challenge using ML and Computer Vision techniques.

You will join our multidisciplinary Zurich & Berlin-based Size and Fit Team, composed of Machine Learning Researchers, Software Engineers, Designers, Product and Business Managers from 30+ different nationalities. We provide advice on customer size and fit choices and conduct focused experiments using emerging technologies to solve the challenges.

You will work side by side with our Product Specialists and Applied Scientists on this complex and important topic. We have great problems to solve, a huge customer base to impact, and a team that loves to have fun. \’Size and Fit\‘ is a human topic. We use machines to help solve our customers’ challenges, but we never forget—size and fit success is defined by how customers feel when they wear fashion.

WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)

Bring your business data-driven analytical approach to the Size & Fit Team; generate hypotheses and test them through descriptive, exploratory, and quantitative analyses. Translate metrics from algorithmic and data products into actionable business insights. Recognize when a hypothesis requires an experiment and help create and drive these experiments.

You are the connector between the Engineering and Product teams. You can translate the benefits of Size and Fit to answer complex business questions and identify commercial opportunities.

Be a reliable partner for the Size & Fit Team in commercial reporting and analytics, supporting the team with complex analyses.

Collaborate across functions with leaders from Engineering, Applied Science, Product, Content, and Customer Analytics to drive innovation. Incorporate data from various sources within and outside Zalando to drive projects.

You have a proven track record of 5+ years as a Data Analyst or similar role. A university degree in Mathematics, Economics, Computer Science, Quantitative Social Science, or a related field is required.

Strong technical skills with advanced SQL and programming knowledge, including Python, Spark, and Google BigQuery. Excellent at coding for data retrieval, processing, exploration, and analysis. A constant drive to learn new techniques and tools is essential.

Understanding of the economics of online platforms and/or online fashion retailers, along with knowledge of relevant KPIs.

Strong communication skills to present insights convincingly to both technical and non-technical audiences, enabling data-driven decision-making.

Enjoy working cross-functionally with excellent stakeholder management skills to support and challenge management levels, providing solutions.

Hands-on mentality with a proactive approach to challenges. Adapt quickly to changes and focus on quality objectives.

OUR OFFER

Zalando offers a range of benefits. Please ask your Talent Acquisition Partner for more details.

Employee shares program

40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners

2 paid volunteering days per year

Hybrid working model with 60% (or more) remote work per week, flexible per team

Work from abroad for up to 30 days annually

Starting with 27 vacation days

Relocation assistance (subject to prior agreement)

Family support services, including counseling

Health and wellbeing options (e.g., Gympass)

Mental health support and coaching

Development opportunities via our training platform

Please complete applications through our online form; we do not accept email applications. Our recruiters will contact suitable candidates via an official Zalando email (@zalando.de).

We also work with headhunters and agencies for specific roles. Neither Zalando nor our partners will ask for payment to apply or attend interviews.

For questions about our recruitment process, visit our FAQ page.

About Zalando

Join Zalando on our journey to build the leading pan-European fashion and lifestyle e-commerce ecosystem. Help us provide an inspiring, high-quality multi-brand shopping experience for about 50 million active customers across 25 markets. Be part of our logistics, software, or service capabilities to support brands and retailers in scaling their e-commerce business. Join our ecosystem to drive positive change in the fashion and lifestyle industry.

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