Senior Executive Assistant to SVP Markets (all genders)

The Zalando Markets organisation is the commercial backbone of Zalando and includes the Market GMs, Commercial Planning and Trading, Pricing Platform, Performance Marketing & SEO and Plus/ CRM.

Join our team as Senior Executive Assistant and be at the heart of shaping the future of digital fashion e-commerce.

At Zalando, we are passionate about creating an exceptional customer experience that goes beyond mere transactions.

As Senior Executive Assistant, you will have the opportunity to work closely with our Markets leaders, enabling them to drive the organisation's operations and help build a vibrant, open and engaging culture.

Your support will be instrumental in ensuring seamless coordination, effective communication and efficient decision-making in the organisation, while also helping to make Markets a great place to work for the teams.

• WHAT WE WOULD LOVE YOU TO DO (AND LOVE DOING)
• Understand the goals, needs and priorities of the Markets organisation and SVP and act as gatekeeper to their time; help manage their schedule according to the aligned priorities.

Make sure that meetings are properly planned and keep a close eye on the agenda and contacts

• Anticipate the needs and schedules of executive leaders, influence outcomes, and ensure their attention is focused on relevant strategic and leadership priorities
• Help draft internal communication (e. g. newsletters, All Hands, emails and one-pagers) with strategic direction from the Markets leaders/ SVP
• Help push forward various projects (e. g. cross-functional Steer Cos, information cascades, inputs and outputs of meetings, coordinating office space) by bringing the right people together and gently but powerfully reminding them of the priorities
• Proactively set administrative processes in motion and execute them effectively in a fast-paced business.

Serve as a central point of contact for (potentially new) administrative processes that affect multiple teams

• Manage travel (i. e. hotel, flight, train, rental car) and process travel (and other) expenses for reimbursement
• Play an active role in building a community by organising team events and supporting the organisation of offsites and workshops; e. g. help coordinate Cyber Week fun and bonding activities, All Hands etc.
• Support in the onboarding of new team members
• Exercise a high level of integrity and discretion in handling confidential information (e. g. emails, papers, presentations or meetings) and show professionalism in dealing with senior executives internal and external to Zalando
• Collaborate effectively and closely with the Chief of Staff, Executive Project Manager to Markets, MB Office team, your peers and the extended leadership team on a variety of projects or topics
• Excellent administrative and organisational skills
• Ability to maintain a realistic balance among multiple priorities within a fast-paced and changing environment with several senior stakeholders — while understanding all the different interests, positions, and priorities
• Ability to act as a gatekeeper and also be comfortable in saying no when requests are conflicting or not a priority
• Excellent communication and negotiation skills in English, as well as confidence to communicate with and convince multiple stakeholders and senior management
• Expertise in Google Apps for Business (Sheets, Docs, Slides, Forms, Calendar, Gemini, etc.) and the knowledge of how to leverage these tools for effective collaborative work
• OUR OFFER

Zalando provides a range of benefits; here’s an overview of what you can expect.

• 27 days of holiday a year to start for full-time employees (+1 day for every calendar year up to 30 days)
• 40% off fashion and beauty products sold and shipped by Zalando, 30% off Lounge by Zalando, discounts from external partners
• Family support, including counselling and dedicated services for parents and carers
• Company pension scheme
• Employee shares programme
• Health and wellbeing options, including Wellhub
• Mental health support and coaching
• Development through our training platform and biannual peer-to-peer review
• 2 paid volunteering days a year
• Relocation assistance (subject to prior agreement)
• INCLUSIVE BY DESIGN

At Zalando, our vision is to be the leading European technology platform for fashion and lifestyle – one that thrives on diversity and is truly inclusive by design.

We believe that diverse teams fuel innovation and creativity, and we actively seek out talent from all backgrounds.

We actively seek to reduce bias in our hiring and employment processes, focusing on your qualifications, skills, and contributions.

To support this, we kindly ask that you refrain from including personal details such as your photo, age, or marital status in your CV, ensuring a fair and equitable evaluation based solely on your abilities and potential.

We are committed to providing an exceptional and accessible candidate experience for everyone.

If you require any accommodations to support you throughout the hiring process, please let us know – we are here to assist you.

• About
• Zalando

Founded in Berlin in 2008, Zalando is the leading European technology platform for fashion and lifestyle.

Connecting 62 million active customers with more than 7,000 brands across 29 markets, our operations are built on a unique AI-powered data and infrastructure platform.

For our customers, our multi-app approach - comprising Zalando, ABOUT YOU, and Lounge by Zalando - delivers an inspiring, highly personalized shopping experience, serving different customers with different needs.

For our partners, we are building the operating system for e-commerce.

Through ZEOS, Tradebyte, and SCAYLE, we open our logistics, software, and service capabilities to brands and retailers, enabling them to seamlessly scale their businesses across borders.

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